treinamento ITIL : This book is clear concise and basically does exactly what it sais on the tin. The content in the book combined with the on-line learning programme ensures that whatever your preferred learning method is this kit has got you covered. The online side is very easy to use and takes minutes to setup and register. good luck all in your exams !
M. Stokes (Worcestershire)
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With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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