Knowledge management consultancy is an external organization that works for the company to be able to give assistance in the capture, organization and store of knowledge and experiences of all employees in the company. In return, the information and experiences gathered shall then be shared to the other employees in the organization.
How this works? A company or an organization sometimes need knowledge management consultancy because of the need to offset what internal mechanisms inside them lacks. There are many reasons why companies need knowledge management consultancy: First, some companies do not have the proper skills within the firm to be able to handle this. There is therefore a need to hire an outsider who shall overlook knowledge management. Furthermore, hiring consultants can save them effort, time and money in the long run. Secondly, companies need knowledge management consultancy because this is non-partisan. Consultants are external parties and therefore can see objectively the issues and problems of a company.
The added advantage of consultants is that internal politics are avoided which makes the changes in operation or policies faster to implement. Thirdly, knowledge management consultancy can give certain legitimacy to some changes aside from expertise. There are various consulting services being offered to help companies in various stages of knowledge management. The services offered are assessment, audit, planning and implementation, advisory services, website and portal development and others. These consultants work together with the company’s executives, strategic planners and other stakeholders involved. A company can then reap several advantages from knowledge management consultancy.