Best CRM is not an individual product or software system that you simply buy, install then start running daily. Best CRM translates to optimal Customer Relationship Management which is more of an organizational philosophy than just a business function. In short, Best CRM is a way of life that the members of your organization have to espouse.
That being said, it is possible to derail any CRM efforts by choosing a CRM software system for your organization that does not function well. Thus, it is equally important to balance using the Best CRM practices with use of the best CRM software you can get with your budget.
You should look at the functionality of the CRM system you are aiming to get before you decide to get it. In plain words, can this CRM software help you secure the optimal CRM results you were aiming for? If it does not, you should stop looking at how cheaply it is being offered to you and scout around for a better one instead.
Examine the advantages and disadvantages of the system under scrutiny well, with emphasis on how this system can help make customer relationship management easier. If the system is all bells and whistles but no substance, then you should drop it and look at other options. A cute system is not going to help you as much as a highly functional system.
Ask for the opinion of others you trust who know what you will be using this CRM system for. Sometimes, others may see another angle to the system than that which is obvious to you. If they will be using the system with you once it has been deployed, then it becomes more important than ever to get a good CRM system.