What is ITIL?

   What is ITIL®?
Information Technology Infrastructure Library or ITIL® comprehensively details the proven processes involved in the IT management of business services, providing a perfect solution for service management. This is not only convenient, but also very effective as IT departments can instantly adapt proven optimum solutions to suit the service needs of their organizations. Off the shelf, as it were, to optimize customer value and associated integrated processes to meet the key objectives of the organization.