Any IT professional knows how important certifications and credentials are in his chosen field. Employers look at an applicant’s resume and assess his suitability for the job based on hand-son, actual experience and officially certified skills. In this industry where competition is stiff, a lucrative career is strongly dependent on the person’s measurable knowledge and talent.
For an IT professional working in the technical support industry, being a Microsoft Certified Desktop Support Technician (also known as MCDST for short) is a definite advantage. This certification from Microsoft is only awarded to individuals who are able to pass two rigorous and comprehensive core exams. These tests cover virtually everything that a technical support representative can encounter when doing desktop troubleshooting in various Microsoft Windows environments.
MCDST, as mentioned, has two core exams, labeled Exam 70-271 and Exam 70-272. Each exam costs $125, which is the price of each exam under the Microsoft Certified Professional (MCP) program. A candidate can also pay for classroom training, Microsoft E-learning, and Microsoft Press books to help him review for his exams. These are not mandatory, but they are recommended.
Of course, a candidate can always opt to enroll in classes and read books that are supplied by other review centers that are not under Microsoft. However, many test takers choose to pay for the supplementary help provided by Microsoft.
After passing MCDST, complementary certifications are also available. These, too, are not required, but still recommended. These certifications are “Soft Skills Certification—Help Desk Institute (HDI) CSS and HDA Certifications” and “Hardware Certification—CompTIA A+ Certification.”
Having a Microsoft Certified Desktop Support Technician certification is a great way for you to be able to validate the different and highly fundamental skills that are necessary in order to easily penetrate the tough and rough information technology industry as a support professional who knows how to work his way around a system. When you have a Microsoft Certified Desktop Support Technician certification, you are actually communicating the fact that your very own technical skills are some which many clients as well as prospective employers should be able to grab an opportunity to work with because you are one candidate who can do the job well.
The Microsoft Certified Desktop Support Technician certification can really do a lot to enhance your job satisfaction by way of increased technical proficiency as you get to heighten your knowledge as well as your skills in this avenue of information technology. Furthermore, the Microsoft Certified Desktop Support Technician certification can also give you an edge by equipping you with the advanced support skills necessary for you to up your support technician careers. It is able to give you the right structured support framework which lets you learn better skills and also gives you an opportunity to widen your knowledge basis for more certifications not just in the field of desktop support technician but also in other equally important avenues that make up Microsoft certification as well. Classes in this will require you to pass the two core exams which measure your technical proficiency. These classes will help you understand how you can apply the MCDST and Microsoft products in the many organizations all throughout the world.