Companies these days have IT departments that help business work. Your business needs
to have a secured system that will support your company. In this way, you will be able to
work faster and efficiently.
Network administrators design, support and install internet, network segment and
applications needed in your organization. They support and give solutions for software
used everyday in offices, small and medium businesses, large corporations and of course
the government. One of the major responsibilities of a network administrator is to see to
it that they maintain the system and networking of the company. They also analyze the
problems and check regularly the accessibility to its users. This group of people collects
the necessary data to know the client’s needs. They use this data and information to
figure out and assess the possible improvement in the system. They also set up a plan,
organize and apply security system.
Service oriented firms need to have technical support help desks to answer queries from
the customers. Basically, computer users have a hard time troubleshooting, especially
with internet connections. The job of the technical support help desk is to resolve
problems like this. Printer, keyboards, monitors, hardware/ software problems and
installations processes are just some of the key responsibilities of this job. The help desk
for technical support should train and equip the users with the necessary practical
knowledge on computers. This help desk should supervise the performance of the system
and if it works properly. They should also evaluate programs created as to how it is used
and its efficacy to the company. They principally help customers find solutions to their
Network administrators and technical support help desk is a crucial part of today’s
business settings. These two units basically help the company to effectively support the
system in communication. With out them, it is impossible to communicate.