Deploying managed infrastructure services, Dell Services will utilize its IT Infrastructure Library (ITIL)-based best practices and systems as well as cloud-based asset management capabilities to help TUI Travel boost cost savings and productivity.
Under the agreement, Dell Services will help TUI Travel standardize its tool set and infrastructure, specifically for IT services that support its employees, with Service Desk offerings such as Desktop, Laptop, and Printer support, and Managed Client services including Managed Active Directory and Exchange.
…Dell Managed Print Services will help enable TUI Travel to focus on its core business, and not the day-to-day management of a complex fleet of printers, copiers, faxes, scanners, and multi-function devices.
…“Through increased IT efficiency and cost reduction of technology ownership, our partnership with Dell will provide significant value to our organization and will also enable TUI Travel’s team to focus on more customer-centric development,” said Jim Mann, CIO,TUI Travel PLC.
…With a standardized tool set and cloud-based infrastructure, we are excited to help TUI Travel drive cost savings and boost productivity for its operations across 180 countries,” said Eric Velfre, director, Dell Services.