Your knowledge of information technology is not enough if you aim to work for IT Service Management. Inasmuch as IT Infrastructure Library (ITIL®) covers the best practices recommendations with definitions and terminology, it is known to be widely accepted strategy in IT Service Management. ITIL® covers the areas of Incident Management, Problem Management, Change Management, Release Management and the Service Desk. In order for you or your company to be engage in an IT Service Management there are comprehensive qualifications schemes, accredited training and implementation and assessment tools that you need to acquire prior to recognition. You would need an ITIL® Certification.
An ITIL® certification validates your understanding of ITIL® concepts and terminology. You or your company may have acquired a certification showing that you have gained mastery of the covered topics of your course area. The certification is recognized worldwide.
To obtain an ITIL® certification is to take a one-hour examination after attendance to ITIL® training. Accredited ITIL® training centers conduct the training for a fee and once the attendee passed the examination, an ITIL® Certification is issued. The ITIL® Certification is issued by accredited training centers through the Information Systems Examination Board (ISEB) based in the UK or EXIN based in the Netherlands.
Individuals seeking a job in IT service management may whine about the need for getting an ITIL® Certification as some believe that a certification is not an indicator of ability. But they should take note that ITIL® Certification is what many recruiters use to screen applicant’s resumes, which narrows down the list of applicants to a manageable size. Get your ITIL® Certification to make a difference.