June 2019 - The Art of Service, Standard Requirements Self Assessments

Articles

I never really understood Seth Godin, until now…

I never really understood Seth Godin, until now… Seth Godin did a fabulous podcast on Akimbo last year called ‘shun the non-believers’ on how to respond to negative feedback on your products or services. In this podcast he talks about the fact that every product or service will have negative Read more…

By Menken, 2 years4 months ago

Articles

Not being able to answer these questions may cost you more than you think

Not being able to answer these questions my cost you more than you think When your consultancy assignment is all about Disaster Recovery Service Level Management (DR-SLM), you want to make sure you are well prepared. It could be a disaster in itself when your Service Level Management process is Read more…

By Menken, 2 years4 months ago