Vulnerability Management: Are there backup environmental controls for remote components?

Maintain a vulnerability management program and protect all systems against malware and regularly update antivirus software or programs, once each risk and vulnerability has been determined, training measures can be developed along with physical and operational security initiatives beyond control objectives which include building and maintaining a secure network and Read more…

Service Level Agreements: Are your network and transactional productivity goals aligned with supplier and customer SLA and contractual obligations?

Creating a service level agreement is an important process that should always be present whenever there is a transaction happening between a service provider and a service user, the service-level agreement describes the IT service, documents service-level targets, and specifies the responsibilities of the IT service provider and the customer, Read more…

Strategy Execution: Can greater vendor capability in process execution lead to improved results?

Ideally, all organization personnel are actively involved in the strategy execution process, eventually, end users can plan the execution of business process steps that will self-provision resources and load applications to achieve business objectives, but also, improved leadership and management skills empower employees, create synergy in the workplace, improve productivity, Read more…