Service Management 1 big thing: Develop experience working closely with IT business partners in developing project and service requirements.

695 words, 2.6 minutes read. By Gerard Blokdyk Service Management 1 big thing: Develop experience working closely with IT business partners in developing project and service requirements. The big picture: Make sure the Dispatch Administrator maintains your culture by monitoring live routes and communicating with (internal) customers and field teams Read more…

Service Management 1 big thing: Be sure your strategy assists Human Resources Department in maintaining compliance with certification guidelines.

612 words, 2.3 minutes read. By Gerard Blokdyk Service Management 1 big thing: Be sure your strategy assists Human Resources Department in maintaining compliance with certification guidelines. The big picture: Ensure that all activities meet the needs of both the organization and the learner and that all activities and resources Read more…