What is involved in Remote monitoring and management

Find out what the related areas are that Remote monitoring and management connects with, associates with, correlates with or affects, and which require thought, deliberation, analysis, review and discussion. This unique checklist stands out in a sense that it is not per-se designed to give answers, but to engage the reader and lay out a Remote monitoring and management thinking-frame.

How far is your company on its Remote monitoring and management journey?

Take this short survey to gauge your organization’s progress toward Remote monitoring and management leadership. Learn your strongest and weakest areas, and what you can do now to create a strategy that delivers results.

To address the criteria in this checklist for your organization, extensive selected resources are provided for sources of further research and information.

Start the Checklist

Below you will find a quick checklist designed to help you think about which Remote monitoring and management related domains to cover and 90 essential critical questions to check off in that domain.

The following domains are covered:

Remote monitoring and management, Absolute Manage, Apple Remote Desktop, Application performance management, Application service management, Back Orifice, Back Orifice 2000, Citrix XenApp, Comparison of remote desktop software, IBM BigFix, Information technology outsourcing, Managed services, NX technology, NetSupport Manager, Netop Remote Control, Network management, Network monitoring, Remote Desktop Services, Remote administration, Remote desktop software, Secure Shell, Service management, Software agent, System Center Configuration Manager, Virtual Network Computing:

Remote monitoring and management Critical Criteria:

Confer re Remote monitoring and management quality and attract Remote monitoring and management skills.

– What is the total cost related to deploying Remote monitoring and management, including any consulting or professional services?

– When a Remote monitoring and management manager recognizes a problem, what options are available?

– What is Effective Remote monitoring and management?

Absolute Manage Critical Criteria:

Communicate about Absolute Manage outcomes and research ways can we become the Absolute Manage company that would put us out of business.

– What are the key elements of your Remote monitoring and management performance improvement system, including your evaluation, organizational learning, and innovation processes?

– What potential environmental factors impact the Remote monitoring and management effort?

– How do we go about Securing Remote monitoring and management?

Apple Remote Desktop Critical Criteria:

Mix Apple Remote Desktop failures and define Apple Remote Desktop competency-based leadership.

– What new services of functionality will be implemented next with Remote monitoring and management ?

– Does our organization need more Remote monitoring and management education?

– What are current Remote monitoring and management Paradigms?

Application performance management Critical Criteria:

Concentrate on Application performance management governance and modify and define the unique characteristics of interactive Application performance management projects.

– At what point will vulnerability assessments be performed once Remote monitoring and management is put into production (e.g., ongoing Risk Management after implementation)?

– How do we Identify specific Remote monitoring and management investment and emerging trends?

– Does the Remote monitoring and management task fit the clients priorities?

Application service management Critical Criteria:

Jump start Application service management tasks and report on setting up Application service management without losing ground.

– What prevents me from making the changes I know will make me a more effective Remote monitoring and management leader?

– How likely is the current Remote monitoring and management plan to come in on schedule or on budget?

Back Orifice Critical Criteria:

Think carefully about Back Orifice quality and forecast involvement of future Back Orifice projects in development.

– How do you incorporate cycle time, productivity, cost control, and other efficiency and effectiveness factors into these Remote monitoring and management processes?

– Who will be responsible for documenting the Remote monitoring and management requirements in detail?

– Think of your Remote monitoring and management project. what are the main functions?

Back Orifice 2000 Critical Criteria:

Confer re Back Orifice 2000 quality and create Back Orifice 2000 explanations for all managers.

– Think about the functions involved in your Remote monitoring and management project. what processes flow from these functions?

– What are the top 3 things at the forefront of our Remote monitoring and management agendas for the next 3 years?

– How would one define Remote monitoring and management leadership?

Citrix XenApp Critical Criteria:

Experiment with Citrix XenApp visions and know what your objective is.

– Will new equipment/products be required to facilitate Remote monitoring and management delivery for example is new software needed?

– Who sets the Remote monitoring and management standards?

– What about disaster recovery?

Comparison of remote desktop software Critical Criteria:

Mix Comparison of remote desktop software quality and modify and define the unique characteristics of interactive Comparison of remote desktop software projects.

– Record-keeping requirements flow from the records needed as inputs, outputs, controls and for transformation of a Remote monitoring and management process. ask yourself: are the records needed as inputs to the Remote monitoring and management process available?

– What vendors make products that address the Remote monitoring and management needs?

– How can the value of Remote monitoring and management be defined?

IBM BigFix Critical Criteria:

Deliberate IBM BigFix tactics and intervene in IBM BigFix processes and leadership.

– What are the Key enablers to make this Remote monitoring and management move?

Information technology outsourcing Critical Criteria:

Talk about Information technology outsourcing goals and remodel and develop an effective Information technology outsourcing strategy.

– Consider your own Remote monitoring and management project. what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

– Which individuals, teams or departments will be involved in Remote monitoring and management?

Managed services Critical Criteria:

Survey Managed services quality and pay attention to the small things.

– Is there a Remote monitoring and management Communication plan covering who needs to get what information when?

– What are the most preferred dedicated or cloud hosting providers giving managed services in their core plans?

– What is our Remote monitoring and management Strategy?

– Why choose managed services?

NX technology Critical Criteria:

Have a session on NX technology leadership and spearhead techniques for implementing NX technology.

– In what ways are Remote monitoring and management vendors and us interacting to ensure safe and effective use?

– What are the Essentials of Internal Remote monitoring and management Management?

NetSupport Manager Critical Criteria:

Powwow over NetSupport Manager risks and plan concise NetSupport Manager education.

– Think about the kind of project structure that would be appropriate for your Remote monitoring and management project. should it be formal and complex, or can it be less formal and relatively simple?

– What role does communication play in the success or failure of a Remote monitoring and management project?

– How do we Improve Remote monitoring and management service perception, and satisfaction?

Netop Remote Control Critical Criteria:

Chat re Netop Remote Control engagements and explore and align the progress in Netop Remote Control.

– Are there any easy-to-implement alternatives to Remote monitoring and management? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

– What are specific Remote monitoring and management Rules to follow?

– Are there Remote monitoring and management problems defined?

Network management Critical Criteria:

Use past Network management management and give examples utilizing a core of simple Network management skills.

– How do we make it meaningful in connecting Remote monitoring and management with what users do day-to-day?

– Risk factors: what are the characteristics of Remote monitoring and management that make it risky?

– Who needs to know about Remote monitoring and management ?

Network monitoring Critical Criteria:

Co-operate on Network monitoring adoptions and research ways can we become the Network monitoring company that would put us out of business.

– How can you negotiate Remote monitoring and management successfully with a stubborn boss, an irate client, or a deceitful coworker?

– What are the short and long-term Remote monitoring and management goals?

Remote Desktop Services Critical Criteria:

Steer Remote Desktop Services decisions and proactively manage Remote Desktop Services risks.

– Do we monitor the Remote monitoring and management decisions made and fine tune them as they evolve?

– Have you identified your Remote monitoring and management key performance indicators?

– Which statement is true about remote desktop services (rds)?

Remote administration Critical Criteria:

Give examples of Remote administration strategies and drive action.

– In a project to restructure Remote monitoring and management outcomes, which stakeholders would you involve?

– Are secure, encrypted communications used for remote administration of production systems and applications?

– What sources do you use to gather information for a Remote monitoring and management study?

– How can we improve Remote monitoring and management?

Remote desktop software Critical Criteria:

Set goals for Remote desktop software projects and catalog what business benefits will Remote desktop software goals deliver if achieved.

– Can we do Remote monitoring and management without complex (expensive) analysis?

Secure Shell Critical Criteria:

Detail Secure Shell tasks and spearhead techniques for implementing Secure Shell.

– What are your results for key measures or indicators of the accomplishment of your Remote monitoring and management strategy and action plans, including building and strengthening core competencies?

– Do those selected for the Remote monitoring and management team have a good general understanding of what Remote monitoring and management is all about?

– How will you measure your Remote monitoring and management effectiveness?

Service management Critical Criteria:

Reason over Service management tactics and improve Service management service perception.

– The landscape of field service is continuously transforming. to become truly customer focused, field service organizations must take field excellence beyond scheduling technical appointments and closing customer complaints. so how can proactive fsm support this goal?

– Why do many organizations stumble or fail in their initial attempts at implementing itsm practices, and why wont we?

– What specific functionality is our Customer Service Management system required to provide?

– How much time does it take to consolidate information into meaningful reports?

– Does the current environment support the business and functional requirements?

– Is there a defined enterprise IT tool strategy and architecture model?

– Are you managing incidents primarily through emails and phone calls?

– What is the current help desk service management tool and version?

– What steps should we take to improve our service quality?

– What best practices are relevant to your itsm initiative?

– Do you have a single view into it Service Management?

– Will we be eligible for ISOIEC 20000 certification?

– What software do I have and why do we have it?

– What is the future of it Service Management?

– Which software markets will SaaS disrupt?

– Is ITIL a contradiction to Agile?

– Does IT get our business?

Software agent Critical Criteria:

Chart Software agent management and innovate what needs to be done with Software agent.

– A compounding model resolution with available relevant data can often provide insight towards a solution methodology; which Remote monitoring and management models, tools and techniques are necessary?

– Does Remote monitoring and management analysis show the relationships among important Remote monitoring and management factors?

System Center Configuration Manager Critical Criteria:

Categorize System Center Configuration Manager adoptions and innovate what needs to be done with System Center Configuration Manager.

– What management system can we use to leverage the Remote monitoring and management experience, ideas, and concerns of the people closest to the work to be done?

Virtual Network Computing Critical Criteria:

Troubleshoot Virtual Network Computing tactics and change contexts.

– Is Supporting Remote monitoring and management documentation required?

Conclusion:

This quick readiness checklist is a selected resource to help you move forward. Learn more about how to achieve comprehensive insights with the Remote monitoring and management Self Assessment:

store.theartofservice.com/Remote-monitoring-and-management-Complete-Self-Assessment/

Author: Gerard Blokdijk

CEO at The Art of Service | theartofservice.com

[email protected]

www.linkedin.com/in/gerardblokdijk

Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.

External links:

To address the criteria in this checklist, these selected resources are provided for sources of further research and information:

Absolute Manage External links:

[PDF]Absolute Manage Software Pushes – University of …
www.uakron.edu/dts/docs/Absolute_Manage_Software_Pushes.pdf

Apple Remote Desktop External links:

About Apple Remote Desktop Client and Admin – Apple Support
support.apple.com/en-us/HT206178

[PDF]Apple Remote Desktop Administrator’s Guide
www.apple.com/server/docs/ARD3.2_AdminGuide.pdf

Apple Releases Updates to Safari, Apple Remote Desktop…
oit.colorado.edu/node/8920

Application performance management External links:

Application Performance Management | SolarWinds
www.solarwinds.com/topics/application-performance-management

Application Performance Management | Server …
www.appoptics.com

Application Performance Management | TraceView
traceview.solarwinds.com

Application service management External links:

APPLICATION SERVICE MANAGEMENT DEVICE AND …
www.freepatentsonline.com/y2015/0067766.html

Back Orifice External links:

Back Orifice 2000 | Virus Profile & Definition | McAfee Inc.
home.mcafee.com/VirusInfo/VirusProfile.aspx?key=10229

Back Orifice 2000 – Everything2.com
www.everything2.com/title/Back+Orifice+2000

Back Orifice 2000 External links:

Back Orifice 2000 | Virus Profile & Definition | McAfee Inc.
home.mcafee.com/VirusInfo/VirusProfile.aspx?key=10229

Back Orifice 2000 – Everything2.com
www.everything2.com/title/Back+Orifice+2000

Download Back Orifice 2000 Software: Jammer, Get Back …
www.filebuzz.com/findsoftware/Back_Orifice_2000/1.html

Citrix XenApp External links:

How to publish an App-V-enabled application in Citrix XenApp
support.microsoft.com/en-us/help/931576

HQDA Citrix XenApp Application Portal
citrixapps.hqda.pentagon.mil

Citrix XenApp 6.0 | FileMaker Community
community.filemaker.com/thread/92413

Comparison of remote desktop software External links:

Comparison of Remote Desktop Software. Features and …
www.anyplace-control.com/compare.shtml

Comparison of Remote Desktop Software – liquisearch.com
www.liquisearch.com/comparison_of_remote_desktop_software

IBM BigFix External links:

IBM BigFix (Endpoint Manager) – What are Fixlets? – YouTube
www.youtube.com/watch?v=khfxuglKQpM

IBM BigFix – United States Department of Veterans Affairs
www.va.gov/TRM/ToolPage.aspx?tid=6492

IBM BigFix Inventory: Login
inventory-demo.bigfix.com

Information technology outsourcing External links:

Successful Information Technology Outsourcing: A …
eric.ed.gov/?id=ED568337

Managed services External links:

REAN Cloud – Managed Services | Cloud Computing | …
www.reancloud.com

VITEC Solutions Managed Services
ncentral.vitecsolutions.com

IT Managed Services Jobs, Employment | Indeed.com
www.indeed.com/q-IT-Managed-Services-jobs.html

NX technology External links:

NX Technology Platform | Cree LED Components
www.cree.com/led-components/landing-pages/nx

NetSupport Manager External links:

Download Netsupport manager 11 rar files – TraDownload
tradownload.biz/results/netsupport-manager-11-rar.html

netsupportmanager.com – NetSupport Manager: Multi …
minify.mobi/results/netsupportmanager.com

Netsupport Manager Serial – pizza-gamer
pizza-gamer.jimdo.com/2015/12/29/netsupport-manager-serial

Netop Remote Control External links:

Netop Remote Control – Official Site
www.netop.com/remotesupport.htm

NETOP REMOTE CONTROL – ProApptive
www.proapptive.com/netop/netop-remote-control

Download Remote Access Software | Netop Remote Control
www.netop.com/remotesupport/product/downloads.htm

Network management External links:

Network Management and Automation – Cisco DNA Center
www.cisco.com/c/en/us/products/cloud-systems-management/dna-center

TTJ NetCom – Professional Network Management
www.ttj.com

Network Management – Castle Rock Computing – SNMPc
www.castlerock.com

Network monitoring External links:

www.cdw.com › … › Network Monitoring Appliances
Buy a Network Instruments nTAP 10/100/1000 Copper – tap splitter – GigE or other Network Monitoring Appliances at CDW.com

APCON Intelligent Network Monitoring
www.apcon.com

Network monitoring software – PRTG | Paessler
www.paessler.com

Remote Desktop Services External links:

What’s New in Remote Desktop Services in Windows Server
technet.microsoft.com/en-us/library/dn283323(v=ws.11).aspx

Remote Desktop Services tools are not functional after …
support.microsoft.com/en-us/help/2910155

Remote administration External links:

Install and Configure Hyper-V Tools for Remote Administration
technet.microsoft.com/en-us/library/cc794756(v=ws.10).aspx

Remote Administration Tools| Dameware
www.dameware.com/features/remote-administration-tools

Changes to remote administration in Windows Server 2008
support.microsoft.com/en-us/help/947723

Remote desktop software External links:

Best Remote Desktop Software in 2017 | G2 Crowd
www.g2crowd.com/categories/remote-desktop

Products – Remote Desktop Software for Secure Access – …
www.bomgar.com/products

PROXY Pro PC Remote Desktop Software & Remote Access
www.proxynetworks.com

Secure Shell External links:

SSH (Secure Shell) Home Page | SSH.COM
www.ssh.com/ssh

Service management External links:

Cerner – Service Management
remedyext.cerner.com

Field Service Management Software – Smart Service
www.smartservice.com

ServiceAide Cloud Service Management
csm2.serviceaide.com

Software agent External links:

Insurance Agency Software | Software Agent | Agency Matrix
www.agencymatrix.com/product-info/benefits

Virtual Network Computing External links:

VNC – Virtual Network Computing – Lifewire
www.lifewire.com/vnc-virtual-network-computing-818104

Virtual Network Computing (VNC): Making Remote …
www.businessnewsdaily.com/5428-virtual-network-computing.html

VNC (Virtual Network Computing) – Raspberry Pi …
www.raspberrypi.org/documentation/remote-access/vnc