Ready to use prioritized Shared Services Center requirements, to:

Certify your design partners with Business and other Shared Service Capability Owners and sub-Capability Product Owners to create and maintain a holistic vision of End User Services that ensure effective delivery, management and improvement of services that align to and meet capability technology needs. .


    • What percentage, on average, does your organization have in shared services for areas?
    • Which processes does your finance shared services center or organization outsource?
    • What value does your shared services organization deliver beyond labor cost arbitrage?
    • What broad geographical areas does your shared services organization cover?
    • What changes would you have made along your shared services journey based upon your experience to date?
    • Have you articulated the impact of implementing a shared services delivery model in terms of organization and staffing?
    • What services will the shared services center provide and how will the work be organized?
    • What other enablers do you expect your organization to use for its Shared Services in the future?
    • Is the shared services center culture truly different from that of your organization it serves?
    • What are the efficiencies of locating business services in shared service centers?

New to Kanban? Read this

Want to reuse this data? Purchase your license here:

One-time payment for perpetual commercial re-use

Questions? Email us HERE