ITILApmg ITIL : TSO The Stationary Office OGC Office of Government Commerce the….

APMG In 2006 APMG won the tender to own the rights for accreditation and certification of the ITIL courses.

EXIN and ISEB used to be independent bodies, but now sublicense through APMG.

Accredited Vendors (eg The Art of Service) Only accredited vendors can provide ITIL training.

EXIN Stichting EXameninstituut voor INformatica (Translation: Foundation for EXamination INformation Systems) ISEB: Information Systems Examination Board .

Tool Vendors (HP, Infra, Remedy, HEAT, etc…) Provide technical solutions for customers trying to implement ITIL/IT service management.

No such thing as ITIL certified tools.

Only people can be ITIL certified.

ITSMF: (IT Service Management Forum) is the only internationally recognized and independent organization dedicated to ITSM.

TSO: The Stationary Office OGC Office of Government Commerce (the trademark owners of ITIL) Copyright The Art of Service Pty Ltd 2008 This documentation is part of the standard program material of The Art of Service Pty Ltd 12 Student Folder ITIL V3 Foundations Program Training & Certification APMG ITIL V3 Certification Pathway V3 Managers Bridge OGC ‘s Official Accreditor- The APMG Group Limited 2007 Advanced Level ITIL Diploma Managing Across the Lifecycle SS SD ST SO CSI Lifecycle Modules OSA PPO RCV SOA Capability Modules ITIL v2 ITIL v2 Managers Practitioner Certificate Certificate ITIL v3 Foundation Certificate in IT Service Management V3 Foundation Bridge ITIL v2 Foundation Certificate 13 OSA – Operational Support & Analysis PPO – Planning, Protection & Optimization RCV – Release, Control & Validation SOA – Service Offerings & Agreements

Read more about Apmg ITIL : TSO The Stationary Office OGC Office of Government Commerce the….:

Accredited ITIL Foundation, Intermediate and Expert Certifications

Accredited ITIL Foundation, Intermediate and Expert Certifications, Learn more about ITIL HERE:

ITIL and Apmg ITIL : TSO The Stationary Office OGC Office of Government Commerce the….

ITIL - Apmg ITIL : TSO The Stationary Office OGC Office of Government Commerce the….

ITIL and Apmg ITIL : TSO The Stationary Office OGC Office of Government Commerce the….

ITIL - Apmg ITIL : TSO The Stationary Office OGC Office of Government Commerce the….

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