Are our ITIL programs any good?  Let’s see what our customers have to say…

Out of the few organizations that are catering to the IT certification and training markets, the art of service is among the very best in existence.  This is not based on any meager assumptions or pretenses; it is simply a fact.  What is it that makes the art of service a leader in this particular regard?  Great care is taken to ensure that every single product that we produce is of the highest grad or caliber.  Quality over quantity is our mantra.  Likewise; we place special emphasis on the ability of our materials to prepare students for the examinations that they will encounter; our goal is to simply help others get the certification(s) they desperately need.

In truth, the (true) mark or value of any product (or service) is in what customers have to say about it.  Take for example the many platitudes expressed here by customers concerning this particular product for ITIL training (offered by the art of service).   But don’t take it from us; instead, let’s refer to actual comments left by real customers.

(Comments reprinted from site)

Here is an example which details the resounding quality of our products…

?  5.0 out of 5 stars Best ITIL Foundation Book Out There!, May 11, 2011 Review by bookworm78

I recently started down the path of ITIL v3 after frustrations about the lack of processes in my current environment. I have been in IT administration for a couple of years now and have encountered numerous deficiencies surrounding Service Management, and It management in general. My pursuit of ITIL certification is rooted in the belief that it takes more than just the technical understanding/ability to deliver superior services, but knowledge and wisdom of the entire body of processes that allows for IT to work effectively and efficiently.

The information provided within these pages provide a very clear picture for the reader to see and understand how these processes work and the benefits that they produce. I am grateful to have come across this very informative writing, I have no doubt that it will help myself and many others in their quest for ITIL certification! (Posted on 8/4/11)

If you’re worried about whether or not you will be able to pass your ITIL certification test(s), refer to the comment below…

?  Passed first try, June 19, 2011Review by david24601

This book was easy to understand and combined with the online course enabled me to pass my ITIL V3 Foundation exam first try.
The material within the book is easy to understand and is very well presented.
I highly reccomend this book for anyone trying to pass their ITIL V3 Foundation exam. (Posted on 8/4/11)

Additionally, our ITIL training materials are incredibly easy to digest, and are NOT indecipherable tomes of information……

?  Read the book twice, sit through the eLearning once – 85% PASSReview by bjjguy4

The book did a good job explaining everything you need to know in order to pass Foundations. The eLearning supplement definitely helped solidify the information conveyed in the book. The authors present the information in a really easy to understand manner that gets right to the information and concepts you need to know. I recommend reading the book twice and sitting through the eLearning once. (Posted on 2/1/11)

Our products even satisfy the tastes and requirements of even the most discerning customers…

?  ITIL V3 Foundation Complete Certification Kit – Third Edition: Study Guide Book and Online Course- Leon ReviewReview by Leon Halsey “LAHalsey” (London,UK)

I purchased the ITIL product from the Art of Service and was very impressed with the content. The access to their knowledge base website was easily obtainable through the appropriate security steps and was quick to get my account up and running. There is a wealth of ITIL information on there and I am confident that this is going to help me significantly in my quest to complete the full ITIL Certification programme.

This is a good stepping stone in your ITIL qualification track and a much cheaper alternative to taking time off work to complete an intensive 3 day course which as a contractor would have cost me the £500 + for the course as well as 3 days lost earnings.

I will definitely be looking to purchase additional products from this company in the future as the quality is high.
(Posted on 10/29/10)

If you’re ready to take the next step toward ITIL certification, we’re ready to assist you in any way that we can.  For more information about our ITIL training products follow this link.

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