Data quality – Overview MIT has a Total Data Quality Management program, led by Professor Richard Wang, which produces a large number of publications and hosts a significant international conference in this field (International Conference on Information Quality, ICIQ). This program grew out of the work done by Hansen on Read more…
This Instant-Access Self-Assessment Excel Dashboard and accompanying eBook is for managers, advisors, consultants, specialists, professionals and anyone interested in Release and deployment management assessment. ‘The assessments and the support and guides are helpful resources. I suspect many people, like me, would be able to ramp up faster with a Read more…
This Instant-Access Self-Assessment Excel Dashboard and accompanying eBook is for managers, advisors, consultants, specialists, professionals and anyone interested in Service desk assessment. ‘The Art of Service representatives are available for questions and provide support. They don’t ‘nickel and dime’ when it comes to answering questions or providing helpful resources. Read more…