Responsibilities:
* Ensure adequate availability of all IT services
* Developing and maintaining an Availability Plan
* Oversee availability monitoring and improvement of the process
* Report provision and advice.

Skills: Awareness of how IT supports the business, technical, analytical, consultancy, seeks continuous improvement.

Note: The Availability Manager does not seek to achieve 100% Availability of all services and systems, but instead seeks to deliver Availability that matches or exceeds (within reason) the agreed business requirements.

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