Save time, empower your teams and effectively upgrade your processes with access to this practical Branded Customer Experiences Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Branded Customer Experiences related project.
Download the Toolkit and in Three Steps you will be guided from idea to implementation results.
The Toolkit contains the following practical and powerful enablers with new and updated Branded Customer Experiences specific requirements:
STEP 1: Get your bearings
- The latest quick edition of the Branded Customer Experiences Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.
Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
Then find your goals…
STEP 2: Set concrete goals, tasks, dates and numbers you can track
Featuring 619 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Branded Customer Experiences improvements can be made.
Examples; 10 of the 619 standard requirements:
- How is business? Why?
- How will the process owner verify improvement in present and future sigma levels, process capabilities?
- How do you determine the key elements that affect Branded Customer Experiences workforce satisfaction? how are these elements determined for different workforce groups and segments?
- What are the disruptive Branded Customer Experiences technologies that enable our organization to radically change our business processes?
- What is the source of the strategies for Branded Customer Experiences strengthening and reform?
- Who is the main stakeholder, with ultimate responsibility for driving Branded Customer Experiences forward?
- If you had to rebuild your organization without any traditional competitive advantages (i.e., no killer a technology, promising research, innovative product/service delivery model, etc.), how would your people have to approach their work and collaborate together in order to create the necessary conditions for success?
- What is it like to work for me?
- Are process variation components displayed/communicated using suitable charts, graphs, plots?
- Can Management personnel recognize the monetary benefit of Branded Customer Experiences?
Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:
- The workbook is the latest in-depth complete edition of the Branded Customer Experiences book in PDF containing 619 requirements, which criteria correspond to the criteria in…
Your Branded Customer Experiences self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:
- The Self-Assessment Excel Dashboard; with the Branded Customer Experiences Self-Assessment and Scorecard you will develop a clear picture of which Branded Customer Experiences areas need attention, which requirements you should focus on and who will be responsible for them:
- Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
- Gives you a professional Dashboard to guide and perform a thorough Branded Customer Experiences Self-Assessment
- Is secure: Ensures offline data protection of your Self-Assessment results
- Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:
STEP 3: Implement, Track, follow up and revise strategy
The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Branded Customer Experiences projects with the 62 implementation resources:
- 62 step-by-step Branded Customer Experiences Project Management Form Templates covering over 6000 Branded Customer Experiences project requirements and success criteria:
Examples; 10 of the check box criteria:
- Planning Process Group: Are the follow-up indicators relevant and do they meet the quality needed to measure the outputs and outcomes of the Branded Customer Experiences project?
- Stakeholder Analysis Matrix: What do the orgabizations stakeholders do better than anyone else?
- Executing Process Group: What is the difference between using brainstorming and the Delphi technique for risk identification?
- Responsibility Assignment Matrix: Changes in the nature of the overhead requirements?
- Planning Process Group: Is the organization showing technical capacity and leadership commitment to keep working with the Branded Customer Experiences project and to repeat it?
- Procurement Audit: How do you confirm whether the contracted firm supplied the goods or executed the work as per the quality, quantity and price indicated in the contract agreement/ supply order?
- Planning Process Group: In what ways can the governance of the Branded Customer Experiences project be improved so that it has greater likelihood of achieving future sustainability?
- Quality Metrics: What if the biggest risk to your business were those people who dont complain?
- Lessons Learned: What things surprised you on the Branded Customer Experiences project that were not in the plan?
- Requirements Management Plan: Who will finally present the work or product(s) for acceptance?
Step-by-step and complete Branded Customer Experiences Project Management Forms and Templates including check box criteria and templates.
1.0 Initiating Process Group:
- 1.1 Branded Customer Experiences project Charter
- 1.2 Stakeholder Register
- 1.3 Stakeholder Analysis Matrix
2.0 Planning Process Group:
- 2.1 Branded Customer Experiences project Management Plan
- 2.2 Scope Management Plan
- 2.3 Requirements Management Plan
- 2.4 Requirements Documentation
- 2.5 Requirements Traceability Matrix
- 2.6 Branded Customer Experiences project Scope Statement
- 2.7 Assumption and Constraint Log
- 2.8 Work Breakdown Structure
- 2.9 WBS Dictionary
- 2.10 Schedule Management Plan
- 2.11 Activity List
- 2.12 Activity Attributes
- 2.13 Milestone List
- 2.14 Network Diagram
- 2.15 Activity Resource Requirements
- 2.16 Resource Breakdown Structure
- 2.17 Activity Duration Estimates
- 2.18 Duration Estimating Worksheet
- 2.19 Branded Customer Experiences project Schedule
- 2.20 Cost Management Plan
- 2.21 Activity Cost Estimates
- 2.22 Cost Estimating Worksheet
- 2.23 Cost Baseline
- 2.24 Quality Management Plan
- 2.25 Quality Metrics
- 2.26 Process Improvement Plan
- 2.27 Responsibility Assignment Matrix
- 2.28 Roles and Responsibilities
- 2.29 Human Resource Management Plan
- 2.30 Communications Management Plan
- 2.31 Risk Management Plan
- 2.32 Risk Register
- 2.33 Probability and Impact Assessment
- 2.34 Probability and Impact Matrix
- 2.35 Risk Data Sheet
- 2.36 Procurement Management Plan
- 2.37 Source Selection Criteria
- 2.38 Stakeholder Management Plan
- 2.39 Change Management Plan
3.0 Executing Process Group:
- 3.1 Team Member Status Report
- 3.2 Change Request
- 3.3 Change Log
- 3.4 Decision Log
- 3.5 Quality Audit
- 3.6 Team Directory
- 3.7 Team Operating Agreement
- 3.8 Team Performance Assessment
- 3.9 Team Member Performance Assessment
- 3.10 Issue Log
4.0 Monitoring and Controlling Process Group:
- 4.1 Branded Customer Experiences project Performance Report
- 4.2 Variance Analysis
- 4.3 Earned Value Status
- 4.4 Risk Audit
- 4.5 Contractor Status Report
- 4.6 Formal Acceptance
5.0 Closing Process Group:
- 5.1 Procurement Audit
- 5.2 Contract Close-Out
- 5.3 Branded Customer Experiences project or Phase Close-Out
- 5.4 Lessons Learned
With this Three Step process you will have all the tools you need for any Branded Customer Experiences project with this in-depth Branded Customer Experiences Toolkit.
In using the Toolkit you will be better able to:
- Diagnose Branded Customer Experiences projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- Implement evidence-based best practice strategies aligned with overall goals
- Integrate recent advances in Branded Customer Experiences and put process design strategies into practice according to best practice guidelines
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’
This Toolkit empowers people to do just that – whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc… – they are the people who rule the future. They are the person who asks the right questions to make Branded Customer Experiences investments work better.
This Branded Customer Experiences All-Inclusive Toolkit enables You to be that person:
Includes lifetime updates
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.