A number of our clients have asked if we would do the 1-day SLM program again. We used to do quite a few of them a few years ago but since the cluster practitioner courses more people as asking about them again.
Maybe it is because the 5-day cluster practitioner programs is a bit too much for IT Professionals? Maybe they want to ‘cherry pick’ the Service Level Management components from the course and focus on the practical application of Service catalogues and Service Level Agreements.
So, I am very proud to announce that the 1-day workshop is back!