The result was the introduction of the PCI DSS – a set of requirements around how cardholder data is transmitted, processed and stored, well as you can see from the red line on the chart, the part about no change in debt service is a bald-faced lie. Equally important, akin new service providers need control and management if delivery is to be transformative and cost-effective.

Want to check how your Card Not Present Processes are performing? You don’t know what you don’t know. Find out with our Card Not Present Self Assessment Toolkit: