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store.theartofservice.com/itil.html Availability Management Introductions Program 09.00 Start 10.30 Morning tea / coffee 12.30 Lunch 15.00 Afternoon tea / coffee 17.00 End Day Objectives Understanding of the Availability Management process and its activities. Good understanding of the relationships with other IT Service Management processes. Ability to execute the Availability Management activities. Read more…

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store.theartofservice.com/itil.html Availability Management Introductions Program 09.00 Start 10.30 Morning tea / coffee 12.30 Lunch 15.00 Afternoon tea / coffee 17.00 End Day Objectives Understanding of the Availability Management process and its activities. Good understanding of the relationships with other IT Service Management processes. Ability to execute the Availability Management activities. Read more…

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store.theartofservice.com/itil.html Availability Management Introductions Program 09.00 Start 10.30 Morning tea / coffee 12.30 Lunch 15.00 Afternoon tea / coffee 17.00 End Day Objectives Understanding of the Availability Management process and its activities. Good understanding of the relationships with other IT Service Management processes. Ability to execute the Availability Management activities. Read more…

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store.theartofservice.com/itil.html Availability Management Introductions Program 09.00 Start 10.30 Morning tea / coffee 12.30 Lunch 15.00 Afternoon tea / coffee 17.00 End Day Objectives Understanding of the Availability Management process and its activities. Good understanding of the relationships with other IT Service Management processes. Ability to execute the Availability Management activities. Read more…

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store.theartofservice.com/itil.html Availability Management Introductions Program 09.00 Start 10.30 Morning tea / coffee 12.30 Lunch 15.00 Afternoon tea / coffee 17.00 End Day Objectives Understanding of the Availability Management process and its activities. Good understanding of the relationships with other IT Service Management processes. Ability to execute the Availability Management activities. Read more…