624 words, 2.3 minutes read. By Gerard Blokdyk

Center of Excellence 1 big thing: Conduct audits of all services providers to maintain highest standards of compliance.

The big picture: Assure your personnel champions Intelligent Automation support strategy and requirements with IT and other downstream partners throughout the lifecycle of the agile project management.

Why it matters: Guide research of the competitive landscape, from both a plan sponsor and consumer perspective, and incorporates learnings into a segment product and solution strategy.

Under the hood: Partner with People Group Centers of Excellence to consider new trends and ongoing complex business issues while leveraging data and analytics to unearth practical and efficient solutions.


Get the Center of Excellence Kanban: Top Center of Excellence Must Haves

Look inside the Center of Excellence Kanban:

Learn the Top Emerging Center of Excellence Risks HERE: store.theartofservice.com/Center-of-Excellence-critical-capabilities/


Top thinkers are using The Art of Service Kanbans, the Kanbans that are helping leaders stay ahead of what’s next.

This Kanban will help you plan your roadmap. The Center of Excellence Kanban enables leaders to shortlist hundreds of appropriate results, already prioritized.

Get Started:

Questions? Email us HERE


Get started: store.theartofservice.com/Center-of-Excellence-critical-capabilities/


State of play: Make sure your operation is involved in the design and deployment of new systems and processes with an emphasis on continuous process improvement.

What we’re hearing: “Ensure your design participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals., Manager – Colleague Strategic Partner

Be smart: Partner with key stakeholders to design processes underpinned by key design principles, policies, accountability matrices and clear handoffs to enable optimal delivery models via center of excellence and shared service centers.

The backdrop: Make sure the Principal Engineer is an experienced full stack and platform engineer with broad infrastructure knowledge manage building a collaborative and cohesive strategy.

Between the lines: Make sure your personnel is involved in executing and/or coordinating tasks across all phases of the lifecycle, including scope and scheduling definition, risk and issue management, cross team coordination, regular status reporting, and oversight of delivery team to support technical solutions.

Go deeper: Establish that your team produces program reporting and analytics to provide program team and HR functional leaders with insight into the effectiveness of the programs and areas of improvement.

Yes, but: Establish a continuous improvement plan for Cloud Operations, including technology reviews, root cause analysis, action reports analysis, and cloud portfolio review to ensure adequate infrastructure to provide a suitable operating environment(s) for critical applications.

Meanwhile: Make sure the Data Governance Product Manager is responsible for the execution and maintenance of the data governance and stewardship practice for the Data Intelligence Center of Excellence.

The bottom line: Be confident that your process models and creates an environment of accountability for the organization, peer groups and leaders by setting clear performance objectives in support of business outcomes.

What’s next: Be confident that your group is fostering a culture of innovation, strategy, and delivery excellence through strong business acumen, deep recruiting expertise, a commitment to learning.

ICYMI: Certify your organization works with business partners and fosters multidisciplinary collaboration to both create business cases and ensure the deployment of solutions that engage internal and external stakeholders and address their needs.

Look inside the Center of Excellence Kanban:

Want to reuse this data? Purchase your license here:

One-time payment for perpetual commercial re-use

Questions? Email us HERE


Get started: store.theartofservice.com/Center-of-Excellence-critical-capabilities/


Trusted by: Fintova LLC, FactSet Research Systems, Vanguard, Tokio Marine HCC, PayPal, EPAM Systems, Corning, Providence, Facebook, US Federal Acquisition Service, Amex, ModivCare, US DHS Headquarters, CVS Health, Discover, SAIC, The New York Times, Kohler, Microsoft, Uber, Edelman, National Organization f, CECP, Amazon.com Services LLC, Citi, The Estée Lauder Companies, GE Healthcare, Georgia-Pacific, Accenture, Novo Nordisk, Thrivent, Emergent Holdings, Deloitte, PowerSchool Group LLC, Enterprise Resource Performance, Inc. (ERPi), UnitedHealth Group, The Port Authority of New York and New Jersey, Amplity Health, Relevate Health Group Inc., Edison Partners, HCA Healthcare, Manpower Corporate, Disney Parks, Experiences and Products, Assurant, IQVIA, TELUS International, Royal Caribbean Group, Cognizant Technology Solutions, Hitachi Europe Ltd., Merck, Allstate, Truist Financial, Comcast, Adobe, MetLife, Honeywell, Siemens Healthineers, McDonald’s Corporate, Alliance Data, Amazon Web Services, Inc., Tektronix, Serco North America, Blackbaud, Delta, Creative Associates International, Creadits, Cushman & Wakefield, Salesloft, Wells Fargo, Avison Young, Blend, S&P Global