certificat ITIL : while preparing for ITIL foundation program I was having problems in getting the right books/tutorial. But this one is perfect. Very precise and helpful contents. Inclusion of more practice tests would enhance it further and help candidates prep for the exam with confidence.
Abhay Shukla The Tech Geek (Schenectady NY)
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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