Certification ITIL V3 Foundation : I purchased this book and the material is excellent. Everything is presented in a way that is easy to understand and geared towards passing the exam. The online course is good too and the assistance that you receive from the support staff is wonderful. This was money well spent!
Melissa Burst Melissa Burst (Seguin Texas)
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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