* Change in culture – Now one central process comes into place that influences everyone’s activities
* Bypassing – projects ducking the Change Management planning
* Optimal link with Configuration Management – to execute a controlled change all data MUST be reliable
* Commitment of the supplier(s) to the process
* Commitment of senior management.
This ITIL report evaluates technologies and applications in terms of their business impact, adoption rate and maturity level to help users decide where and when to invest. The Predictive Analytics Scores below – ordered Read more…