593 words, 2.2 minutes read. By Gerard Blokdyk

Change Management Process 1 big thing: Proactively manage communication planning, development, distribution and feedback mechanisms with specific departments for implementations.

The big picture: Ensure your Information Technology Quality team manages Information Technology operational processes, including configurations, change management, and incident management and provides oversight to third party suppliers that deliver services for Information Technology operations.

Why it matters: Ensure the IT resilience of your manufacturing operations by maintaining your plant floor standards with special attention to compliance programs for your IT support and supply chain (vendors, ISVs, others who access physical systems in your plants) aligned with proper IT change management approaches that integrate with your GxP and Quality process.

What we’re hearing: “Manage designing, implementing, and practicing methodologies in change management, risk management, regulatory management, vendor management, business continuity management, agile framework, and business implementation management., Manager, EH&S

Be smart: Work closely with other IT areas (IT Operations, PMO, Applications, Data Analytics, and Training) to implement new technology in accordance with change management best practices.

Under the hood: Ensure you help inform your (internal) clients on controls or requirements that require enhancements, and help with the compliance change management components driving new technical and business requirements out to their end users.


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Between the lines: Use the core Site Reliability Engineering principles of change management, monitoring, emergency response, capacity planning, and production readiness reviews to run the platform.

Yes, but: Interface so that your strategy is troubleshooting systems, software, failures and making changes to improve current automated performance following established change management practices.

State of play: Oversee that your personnel works with leadership and business areas to evaluate requirements, develop and present strategic and tactical recommendations and may implement data driven decisions and strategies.

What they’re saying: “Make headway so that your personnel is reviewing contractors change management and configuration management processes to control the processes for updates or modifications, along with IV and V action plans., Director, Change Management

What to watch: Develop innovative approaches to sourcing while using analytics and processes to determine scenarios, benefits, risks and change management impact of each of those options.

The bottom line: Secure that your company works with its (internal) clients to align such strategies to better ensure operational success and competitive advantage in the marketplace.

What’s next: Verify that your personnel establishes rigor around change management and continuous improvement for Human Performance, ensuring it is maintained by continual monitoring and analysis.

ICYMI: Ensure your dynamic organization supports a collaborative culture and delivers value to your (internal) clients through the application of strategy and process improvement.

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