719 words, 2.7 minutes read. By Gerard Blokdyk

Change Management Process 1 big thing: Proactively manage communication planning, development, distribution and feedback mechanisms with specific departments for implementations.

The big picture: Support the Change Management Lead in driving stakeholder engagement, impact analysis, learning/training, communications, business readiness, deployment, and adoption measurement throughout technology consulting projects.

Why it matters: Ensure your process collaborates with members of the ITS management team to create proper operational and infrastructure controls and authorities to ensure a controlled, secured, production environment via change management promoting high system availability and service levels with user communities; and leads the development of plans and implementation of projects necessary to support the IT infrastructure in achieving strategic objectives; and directs the creation and maintenance of project plans and processes to ensure each project is implemented successfully on time and on/under budget.

How it works: Oversee that your operation is collaborating in the context of larger delivery teams which include engagement managers, business analysts, architects, developers, user experience designers and change management professionals.

The backdrop: Manage operational activities supporting the business functions applications and infrastructure, to establish sustainable plans for end user training change management and to manage projects and enhancements through the value chain pipeline.

Under the hood: Lead one or more work streams on the different components of Organizational Change Management (OCM) activities (change management, organizational alignment, communications, and training).


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What to watch: Communicate regularly with location support teams regarding changes in System that may impact projects and users, and to understand the status of project implementation and usage effectiveness.

Go deeper: Ensure your group is engaging with project team members and key stakeholders to analyze challenges, make data driven decisions, identify root cause issues, propose actionable ideas, and deliver effective solutions.

What they’re saying: “Make headway so that your design has knowledge and involvement with change management concepts and strategies, including communication, culture change and performance measurement system design., Program Manager – Process Engineering

Meanwhile: Develop data flow diagrams (technical and functional) Project management, data mapping, and a single source of truth analysis Follow PMO/Release/Change Management policies/procedures Manage direct reports, including assigning work, managing performance, and supporting them in their duties.

Be smart: Change Management Leading the planning and execution of change management efforts that maximize employee change readiness for a variety of change initiatives ranging from organizational changes to process and system changes.

Between the lines: Participate in project considerations, investigate and understand project requirements, and take the lead with the development and adherence to the Project Information Management Plan.

On the flip side: Make sure your organization is creating an agile adoption plan including a culture that operates on Agile model (the team needs few people who have agile understanding, scaled agile certified or possible those who have gone through trial by fire).

The bottom line: Responsible for contributing to the definition and execution of risk management strategies, contingency planning, supporting the development of a high performing team(s), and communication of the solutions to management.

What’s next: Assure your company applies organizational change management principles and practices to effectively manage stakeholder and vendor expectations, anticipating downstream impacts and plan accordingly to minimize disruption.

ICYMI: Apply change management methods to ensure effective execution of plan to promote a culture and mindset of operational excellence and continuous improvement across your organization.

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