720 words, 2.7 minutes read. By Gerard Blokdyk

Change Management Process 1 big thing: Support department communications, help colleagues adopt collaborative technologies, organized change management, and training development.

The big picture: Oversee that your design plans for enterprise application upgrades, new modules, and enhancements to include user requirements, testing, training and development, and change management across all affected areas.

Why it matters: Provide communications and change management support for Process Excellence, Workplace Solutions, and Master Data teams, including communications strategy, intranet site support, and communication drafting.

What we’re hearing: “Plan, facilitate, and support complex methodology development and evaluation, business process reengineering, identify best practices, change management, business management techniques, and organizational development., Sr. Project Manager-Remote

Meanwhile: Ensure your products range from conferencing calling, to phone systems to contact center solutions that are all built with the end user in mind.

Under the hood: Make headway so that your team acts independently to uncover and resolve issues and create service frameworks, governance, change management, analytic and process solutions associated with the development and implementation of operational programs, tools, and reporting development, and works in the context of a complex, broader team.


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What to watch: Define and assess the needed organization development and/or change management work and lead the development and delivery of a structured change management plan to support sector and enterprise-wide strategic initiatives, including stakeholder assessments, communications, organizational transition, change readiness, and capability transfer.

On the flip side: Develop experience initiating, building and delivering people-related change management and inclusion programs in complex organizations, earning trust with colleagues, and translating research and data into action.

What they’re saying: “Verify that your personnel provides support and recommendations to Information Technology (IT) departments concerning the use of the Change Management tools and processes., Maintenance Technician

How it works: Lead the existing network of Change Champions to better leverage their talents, drive engagement, and utilize the team as a critical support mechanism in the employee adoption of organizational initiatives and program or project related changes.

Yes, but: Establish that your staff partners with key stakeholders to design product marketing, change management and training materials for use with internal and external audiences.

Go deeper: Be sure your team has involvement in many aspects of cultural transformation, including business process improvement, change management, diversity initiatives and the integration of people, systems and technologies in high performance management teams.

State of play: Make headway so that your workforce is employing proven methodologies and best practices to ensure consistent and repeatable change management approaches are embedded in program(s) and project(s).

Between the lines: Identify and drive improvements across end-to-end technology value stream (inception through execution) for products and service delivery teams to help eliminate waste, increase productivity, and decrease total time to value for end users (internal) customers.

The bottom line: Propose partnering with key stakeholders across the business to support the development of the Change Management strategy and drive initiatives to enable faster adoption across your operating model.

What’s next: Support the Department Head with the overall direction of the department, including departmental vision and change management processes; coordinating with consultants; developing and executing internal communications and stakeholder engagement plans; creating channels for ongoing feedback.

ICYMI: Make sure your workforce conducts assessments, impact analyses, and identifies key stakeholders utilizing change management framework for enterprise wide strategic initiatives and projects.

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