Proactive engagement with a changing portfolio of large and complex SaaS, Cloud and On Premise customers, often early in the deployment process, addressing the issues of concern, and assuming full ownership and management of client/corporate account teams for escalated issues.

More Uses of the Cloud Engineering Toolkit:

  • Warrant that your strategy leads the design, development and application of advanced software engineering methods and techniques to the analysis, definition, development, evaluation, qualification and/or support of complex products.
  • Capture requirements; build functional specifications, timelines, adoption plans and other artifacts to support security implementation.
  • Be accountable for influencing and gaining support for technology strategies that create value for the lines of business through improved speed to market, reduced costs, and improved risk controls.
  • Manage the development and implementation process of your organization projects involving departmental or cross functional teams focused on the delivery of new or existing products.
  • Manage work on scalable and dynamic web system which supports integration with multiple search engines, clustering, technologies, and client component interaction through web services.
  • Methodize: work closely with the Cloud Engineering and architecture teams and the broader IT organization supporting day to day operational incident, change, and problem management cases.
  • Govern: continuously look to improve processes and environment by looking at different cloud solutions and architectures to fit your requirements.
  • Systematize: partner with Cloud Engineering, cloud ops, and other teams in executing migration projects to ensure minimal risk and business disruption.
  • Ensure you helm; build cloud optimized architecture patterns and contribute to Enterprise Architecture governance to drive secure enablement of technology.
  • Evaluate emerging technologies and solutions in collaboration with Architects to optimize delivery, accessibility and support of products and services.
  • Maintain alignment with Marketing and Product Management of existing and future platform capabilities and help drive product innovation.
  • Coordinate maintenance and optimization of infrastructure used by the Software Development team to support automated deployments and continuous delivery of applications.
  • Ensure you carry out; backend your team work to create delightful features, while designing and implementing useful API methods to improve the reliability of your systems.
  • Initiate: research, analyze, recommend and select technical approaches for solving difficult and meaningful development and integration problems.
  • Troubleshoot complex production issues with APIs, identify source of the issue and fix/work with the appropriate team to get the issue fixed.
  • Provide regular communication to peers, IT Leadership and business leadership on areas for improvement, progress, milestones, and areas of success.
  • Provide functional escalation support and expertise to the incident management processes involving AWS infrastructure or related issues.
  • Establish that your team establishes and distributes development operations processes and procedures to transition new Cloud services into production quickly.
  • Serve as a liaison between the business and technology to translate business needs to technical deliverables and participate on and/or lead teams in delivering processes, functionality or products.
  • Govern: act as a bridge between developers, architects, engineers and vendor support to solve problems and enhance the security, reliability and performance of the platform.
  • Establish that your organization oversees hardware troubleshooting and software problems, takes appropriate corrective action and/or interacts with I/T staff or vendors in performing complex testing, support and troubleshooting functions.
  • Be accountable for determining provisioning resources needed to support development and is authorized to manage capacity and sizing and costs of said resources.
  • Lead: champion the quality culture characterized by on time deployments with zero bugs and highly performant, resilient and scalable software.
  • Ensure you motivate; lead Cloud Engineering supports your clients by improving agility and resilience, while identifying opportunities to reduce IT operations spend through automation.
  • Develop: design and implement a security first approach to Cloud Engineering to ensure compliance with best practices, standards and policies.
  • Orchestrate: situational awareness to adapt and solve the most complex and sophisticated challenges from your organization and technology perspective.
  • Stay informed on improvements and features in the platform to help adoption and accelerate platform evolution by providing feedback from the field.
  • Lead: partner with Cloud Engineering, platform operations, and other teams in executing migration projects to ensure minimal risk and business disruption.
  • Drive proof of concepts that assess the suitability of solutions and demonstrate to your product partners how technology can be leveraged.
  • Keep up with the latest industry research and emerging technologies to ensure you are appropriately leveraging new techniques and capabilities.

 

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