Save time, empower your teams and effectively upgrade your processes with access to this practical competency center Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any competency center related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

 

store.theartofservice.com/competency-center-toolkit-best-practice-templates-step-by-step-work-plans-and-maturity-diagnostics/

 

The Toolkit contains the following practical and powerful enablers with new and updated competency center specific requirements:

STEP 1: Get your bearings

Start with…

  • The latest quick edition of the competency center Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals…

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which competency center improvements can be made.

Examples; 10 of the standard requirements:

  1. In many cases the BICC can support its own funding through the cost savings realized by eliminating redundant tools or reducing the overhead of expensive support and maintenance contracts. As the BICC becomes more strategic, it becomes more difficult to quantify its intrinsic value. How can you measure better decision making?

  2. Almost every data warehouse project has the same objective: one version of the truth. however, what is data integration worth if there are still many ways most of which are flawed to interpret the data?

  3. Consideration for forming a BICC is driven by a need and urgency for change, specifically around the ability to meet business demand for better decisions using BI technology. Who is feeling the pain?

  4. Have you had problems with heterogeneous data, bad data, lack of storage capacity, unanticipated financial/time costs, inadequate cooperation from data owners or lack of data management expertise?

  5. Do we measure the responsiveness and quality provided to our stakeholders. Have commitments been met, software deployed, response times honored, processes documented, training completed?

  6. How can the director of business process shared services make and sustain appropriate trade-offs between process standardization and variation to optimize both cost and innovation?

  7. Should data be modeled and standardized across Enterprise systems such as data sources, applications, EDW and Data Marts so that data and information exchanges are consistent?

  8. If you could revise the agencies policy on technology and data sharing/quality i.e., strategic plans, adoption, development what would you change and what would you keep?

  9. Do we want a BICC that is permanent with a physical team, or is it better to have a virtual team that includes employees in several business units and IT organizations?

  10. Is there a CIO or someone similar, responsible for strategic planning, implementation, and management of integrated systems identified by the IT infrastructure plan?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the competency center book in PDF containing requirements, which criteria correspond to the criteria in…

Your competency center self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the competency center Self-Assessment and Scorecard you will develop a clear picture of which competency center areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough competency center Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage competency center projects with the 62 implementation resources:

  • 62 step-by-step competency center Project Management Form Templates covering over 6000 competency center project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Executing Process Group: What does it mean to take a systems view of a competency center project?
  2. Monitoring and Controlling Process Group: Feasibility: How much money, time, and effort can you put into this?
  3. Project Scope Statement: Has the competency center project Scope Statement been reviewed as part of the baseline process?
  4. Project Scope Statement: Was planning completed before the competency center project was initiated?
  5. Procurement Audit: Are behaviour modification applied to change procurement of goods and services if procurement is not functioning properly?
  6. Lessons Learned: How to Write Up the Lesson Identified – How will you document the results of your analysis such that you have an LI ready to take the next step in the LL process?
  7. Requirements Management Plan: Do you have price sheets and a methodology for determining the total proposal cost?
  8. Stakeholder Analysis Matrix: Who will obstruct/hinder the competency center project if they are not involved?
  9. Procurement Audit: Has the organization examined in detail the definition of performance?
  10. Procurement Audit: Are approvals needed if changes are made in the quantity or specification of the original purchase requisition?

 
Step-by-step and complete competency center Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 competency center project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix

2.0 Planning Process Group:

  • 2.1 competency center project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 competency center project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 competency center project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 competency center project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 competency center project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any competency center project with this in-depth competency center Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose competency center projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in competency center and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’

This Toolkit empowers people to do just that – whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc… – they are the people who rule the future. They are the person who asks the right questions to make competency center investments work better.

This competency center All-Inclusive Toolkit enables You to be that person:

 

store.theartofservice.com/competency-center-toolkit-best-practice-templates-step-by-step-work-plans-and-maturity-diagnostics/

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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