Build rapport and set up data governance with business area leads to understand the business problems and analytical needs enterprise wide by engaging and establishing positive relationships with numerous internal and external stakeholders to support organizational goals.

More Uses of the Configuration Management DataBase Toolkit:

  • Explore opportunities for maximizing or exploiting unused or partially used IT assets to achieve full efficiency and ROI from organization resources.
  • Be accountable for maintaining and reconciling databases containing information regarding licenses, warranties, and agreements for your organizations software.
  • Administer systems for tracking IT asset life cycles, managing inventory and maintaining information on software licenses and service level agreements.
  • Ensure hardware and software end of sale, life and support information for the enterprise infrastructure organization (buy, sell, hold, divest) is updated in asset management tools.
  • Develop workflows and use cases for configuration management, change management, and the Configuration Management DataBase of an operational enterprise system.
  • Provide best practice guidance for implementing and maintaining a scalable CMDB at the appropriate level of need to support the delivery and support of IT services.
  • Facilitate and conduct internal software audits to identify variances between deployed and licensed software; ensure deployed software aligns with the quantity and licensing models purchased; rectify variances between deployed and licensed software.
  • Audit: monitor and audit configuration changes to hardware and software to confirm that configuration management records and configuration items are complete, consistent, accurate, and ensure compliance with approved configuration baseline.
  • Formulate: review and contribute to existing governance policies and processes to ensure maintainability and integrity of the cmdb designs cmdb functional views.
  • Facilitate the negotiation of the scope of the configuration management process in collaboration with CMDB governing structures, process owners, and IT business stakeholders.
  • Liaise with product owners/managers, inventory management and business representatives to ensure proper tracking of all software product.
  • Perform configuration management activities relating to identification, control, and tracking of designated systems and/or equipment.
  • Make sure that your organization demonstrates fundamental programming skills for the development, manipulation and/or implementation of source code for new and existing applications.
  • Arrange that your organization adheres to information systems change control policy and document any alterations to configurations relating to client computing devices and systems.
  • Ensure you lead needs and collection management activities to baseline, analyze, update, and maintain the it technical baseline in support of interoperability, integration of it services/systems, and it governance.
  • Be accountable for maintaining and reconciling databases containing information regarding licenses, warranties, and service agreements for your organizations hardware and software.
  • Create, implement and maintain plans, policies and standards related to IT process and Configuration Management DataBase governance.
  • Develop, review, and maintain a Configuration Management DataBase (CMDB), which is a central repository of hardware, and software configuration items.
  • Warrant that your organization addresses conflicts by focusing on the issues at hand to develop effective solutions when disputes or disagreements occur; helps others resolve conflicts by providing impartial mediation when needed.
  • Coordinate: architect and ensure code is written to implement the architecture and design, that it meets standards in terms of code quality and efficiency.
  • Manage work with other process owners to ensure an integrated approach to the design, implementation, and coordination of interfaces between configuration management and other service management processes.
  • Be certain that your organization owns the process by which relationships are created and updated in the CMDB, as key IT and business services and applications to servers and databases.
  • Assure your organization plans and supports infrastructure changes, patches and upgrades ensuring minimal disruption of application availability inconvenience to your customers.
  • Oversee: work closely with the Configuration Control Board in defining and implementing procedures for releasing new products throughout the entire life cycle.
  • Enter all software and hardware serial numbers or identification tags into CMDB and ensure information is up to date, accurate, and auditable.


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