The framework CMDB or Configuration Management Database has been a very important part of the best practices of the Configuration Management of ITIL®. CMDB is a standardized database plan that is created to support the IT resource management project of ITIL®. The four tasks of Configuration Management according to ITIL® are identification, control, status, and verification.

Identification is the first of the four tasks of Configuration Management. In these tasks come the identification and the specification of all the components of IT its insertion in CMDB. Control is the second task of Configuration management. This is the supervision of each of the items for configuration stating who has the right to make some changes and improvements. The third task is status. This task is responsible for recording all the status of the items for configuration in the CMDB and also the maintenance of information in the record. The fourth and the final task of Configuration Management is the verification. This task includes the audits and the reviews to make sure that all the information contained in the record of CMDB is precise and accurate.

A CMDB that is properly implemented can gather cost savings considerably to the organization. However, there is already existing overhead cost in the capturing of the data itself. Like in all businesses it is better to make critical decisions for the business before investing and closely examine how the assets are going to be managed. CMDB provides the needed information that the organization needs to become more efficient and competent in the marketplace.

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