By identifying the corrective action before an out of control situation occurs, you are prepared to take action quickly if and when it does occur, automating a closed-loop nonconformance and corrective action plan can help you take immediate containment actions like production stop and sales or distribution stop, preventing product rework or recall and further costs, also, in multi-phase projects, the monitoring and control process also provides feedback between project phases, in order to implement corrective or preventive actions to bring the project into compliance with the project management plan.
Non-conformance may be a market complaint or customer complaint or failure of machinery or a quality management system, or misinterpretation of written instructions to carry out work, the solution is to make certain that deadlines are set as realistically as possible, and that where circumstances do change appropriate corrective action is taken, to enable the deadline to be met, or to set a new one. As a result, any change will require project manager (or any stakeholder) decide whether preventive or corrective action is necessary and to raise a change request.
If you can see when a risk is imminent, you can take preventive action to avoid it, or you can quickly step in with corrective measures if necessary, once the improvements are complete it may be warranted to calculate new process control limits and make akin limits the triggers for corrective and preventive action, uniquely, when the system is out of compliance with the objectives, an action plan will need to be developed to correct the cause of the problem.
That means your feedback should be specific and action-based, with a clear path for what to do better next time, after completing the first evaluation a requested change, corrective action can only be considered once it has been through the integrated change control process, plus, project management is the application of knowledge, skills, tools, and techniques applied to project activities in order to meet the project requirements.
Corrective action is action taken to eliminate the cause of a detected nonconformity to prevent a recurrence, whereas preventive action is action taken to eliminate the cause of a potential nonconformity or other undesirable situation, to prevent occurrence, responsible person will either be, project manager, sponsor, also, auditors will follow up and confirm the action taken to correct the problems identified by the audit.
Identify the individual responsible for the plan and the anticipated completion date, an effective control system will disclose where failures are occurring and who is, are responsible for the failures and it will ensure that some corrective action is taken. Of course, developing corrective action plans to bring the project back within the variance thresholds.
And when variances occur, inspections serve a useful purpose only if remedial action is taken to correct shortcomings. As well, writing a good action plan can take a well-intentioned idea and give you the courage and drive to see it through to completion.
Part of your role as leader is to know when things have begun moving inexorably toward a failure point, while it is easy to point blame in the direction of your client, it is your responsibility to consistently initiate contact and keep the line of communication open. In like manner, creating a powerful action plan always begins with having a clear purpose, vision or goal in mind.
Want to check how your Corrective and Preventive Action Processes are performing? You don’t know what you don’t know. Find out with our Corrective and Preventive Action Self Assessment Toolkit: