Cursos ITIL : I have looked for quite a while for a good way to get my ITIL Foundations cert. I feel quite confident that this book and the associated (included) online course are the best value in achieving that goal. The licensing process could have been smoother but heck it’s just once.
Paul A. Kagan pakinmd (just outside the Washington beltway)
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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