Save time, empower your teams and effectively upgrade your processes with access to this practical Customer base Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Customer base related project.
Download the Toolkit and in Three Steps you will be guided from idea to implementation results.
The Toolkit contains the following practical and powerful enablers with new and updated Customer base specific requirements:
STEP 1: Get your bearings
- The latest quick edition of the Customer base Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.
Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
Then find your goals…
STEP 2: Set concrete goals, tasks, dates and numbers you can track
Featuring 690 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Customer base improvements can be made.
Examples; 10 of the 690 standard requirements:
- How representative is twitter sentiment analysis relative to our customer base?
- What should I spend to save a customer based on their expected future value?
- How representative is Twitter sentiment analysis relative to our customer base?
- What should you spend to save a customer based on expected future value?
- Customer base – how many packages has the vendor sold and who buys them?
- Consider Impact of Acquisition on the Customer Base Reaction to Merger?
- Does your workforce reflect the cultural makeup of your customer base?
- Over the past three years how has my customer base changed, and why?
- How well does the product fit our current customer base?
- How many devices can the system manage as the customer base grows?
Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:
- The workbook is the latest in-depth complete edition of the Customer base book in PDF containing 690 requirements, which criteria correspond to the criteria in…
Your Customer base self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:
- The Self-Assessment Excel Dashboard; with the Customer base Self-Assessment and Scorecard you will develop a clear picture of which Customer base areas need attention, which requirements you should focus on and who will be responsible for them:
- Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
- Gives you a professional Dashboard to guide and perform a thorough Customer base Self-Assessment
- Is secure: Ensures offline data protection of your Self-Assessment results
- Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:
STEP 3: Implement, Track, follow up and revise strategy
The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Customer base projects with the 62 implementation resources:
- 62 step-by-step Customer base Project Management Form Templates covering over 6000 Customer base project requirements and success criteria:
Examples; 10 of the check box criteria:
- Procurement Audit: Are decisions to outsource and being part of public private partnerships closely linked to the delivery of departments core services and functions?
- Activity Attributes: Were there other ways you could have organized the data to achieve similar results?
- Variance Analysis: Are there externalities from having some customers, even if they are unprofitable in the short run?
- Contract Close-Out: Was the contract sufficiently clear so as not to result in numerous disputes and misunderstandings?
- Planning Process Group: Will the products created live up to the necessary quality?
- Probability and Impact Assessment: Monitoring of the overall Customer base project status – are there any changes in the Customer base project that can effect and cause new possible risks?
- Procurement Audit: Does procurement staff have skills to procure complex or special items (i.e. IT)?
- Lessons Learned: How well were Customer base project issues communicated throughout your involvement in the Customer base project?
- Risk Audit: Are you willing to seek legal advice when required?
- Risk Audit: What is the Board doing to assure measurement and improve outcomes and quality and reduce avoidable adverse events?
Step-by-step and complete Customer base Project Management Forms and Templates including check box criteria and templates.
1.0 Initiating Process Group:
- 1.1 Customer base project Charter
- 1.2 Stakeholder Register
- 1.3 Stakeholder Analysis Matrix
2.0 Planning Process Group:
- 2.1 Customer base project Management Plan
- 2.2 Scope Management Plan
- 2.3 Requirements Management Plan
- 2.4 Requirements Documentation
- 2.5 Requirements Traceability Matrix
- 2.6 Customer base project Scope Statement
- 2.7 Assumption and Constraint Log
- 2.8 Work Breakdown Structure
- 2.9 WBS Dictionary
- 2.10 Schedule Management Plan
- 2.11 Activity List
- 2.12 Activity Attributes
- 2.13 Milestone List
- 2.14 Network Diagram
- 2.15 Activity Resource Requirements
- 2.16 Resource Breakdown Structure
- 2.17 Activity Duration Estimates
- 2.18 Duration Estimating Worksheet
- 2.19 Customer base project Schedule
- 2.20 Cost Management Plan
- 2.21 Activity Cost Estimates
- 2.22 Cost Estimating Worksheet
- 2.23 Cost Baseline
- 2.24 Quality Management Plan
- 2.25 Quality Metrics
- 2.26 Process Improvement Plan
- 2.27 Responsibility Assignment Matrix
- 2.28 Roles and Responsibilities
- 2.29 Human Resource Management Plan
- 2.30 Communications Management Plan
- 2.31 Risk Management Plan
- 2.32 Risk Register
- 2.33 Probability and Impact Assessment
- 2.34 Probability and Impact Matrix
- 2.35 Risk Data Sheet
- 2.36 Procurement Management Plan
- 2.37 Source Selection Criteria
- 2.38 Stakeholder Management Plan
- 2.39 Change Management Plan
3.0 Executing Process Group:
- 3.1 Team Member Status Report
- 3.2 Change Request
- 3.3 Change Log
- 3.4 Decision Log
- 3.5 Quality Audit
- 3.6 Team Directory
- 3.7 Team Operating Agreement
- 3.8 Team Performance Assessment
- 3.9 Team Member Performance Assessment
- 3.10 Issue Log
4.0 Monitoring and Controlling Process Group:
- 4.1 Customer base project Performance Report
- 4.2 Variance Analysis
- 4.3 Earned Value Status
- 4.4 Risk Audit
- 4.5 Contractor Status Report
- 4.6 Formal Acceptance
5.0 Closing Process Group:
- 5.1 Procurement Audit
- 5.2 Contract Close-Out
- 5.3 Customer base project or Phase Close-Out
- 5.4 Lessons Learned
With this Three Step process you will have all the tools you need for any Customer base project with this in-depth Customer base Toolkit.
In using the Toolkit you will be better able to:
- Diagnose Customer base projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- Implement evidence-based best practice strategies aligned with overall goals
- Integrate recent advances in Customer base and put process design strategies into practice according to best practice guidelines
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’
This Toolkit empowers people to do just that – whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc… – they are the people who rule the future. They are the person who asks the right questions to make Customer base investments work better.
This Customer base All-Inclusive Toolkit enables You to be that person:
Includes lifetime updates
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.