Security breach means an incident of unauthorized access to and acquisition of unencrypted or unredacted records or data containing personal information where illegal use of the personal information has occurred, or is reasonably likely to occur and that creates a risk of harm to a person, data breach response and investigative services bring in a team experienced in digital forensics and incident response to investigate, contain and remediate a data breach, furthermore, there may be circumstances in which you decide there is no eligible data breach, and thus no notification obligation, because it is unlikely that any individual will suffer serious harm.
New, high-profile data breaches are reported every week, and the costs of those breaches continue to rise, the core elements of an incident response program are straightforward and quick to establish, having a cybersecurity crisis management plan will help you respond more quickly to cyberattacks, deliver coherent and consistent internal and external communications, and take timely remedial action. Also, communications following a data breach, both internally and externally, need to be carefully managed to convey Data Breach Response key messages effectively.
Individual elements of the plan should cover all phases of the incident response, from reporting the breach and the initial response activities to strategies for notification of affected parties, to breach response review and remediation process, after assessing the data breach, the Data Breach Response Team must ensure that the necessary steps to contain any suspected or known data breaches where possible are being implemented. In short, most organizations are simply unprepared for breaches to occur, and breach identification comes in the form of third-party external notification.
As with data-in-motion, endpoint-based security, or data-in-use, determine who can address both internal and external communications, and help to secure information flow between employees, organizations or types of users, have an inquiry response team ready with acceptable, agreed-upon responses and escalation policies. Since experienced hackers are constantly inventing ways to get through your defenses and steal organization confidential data or personal identifiable information (PII).
Without an incident response plan, businesses can tend to be reactive rather than proactive when data breaches occur, ensure contracts with third-parties have detailed sections on breach notification and response requirements. In the same way, your incident response services can equip you with the necessary skills to proactively take action or reactively respond in the event of a data breach.
The GDPR contains a general requirement for a personal data breach to be notified by the controller to the supervisory authority, and for more serious breaches to also be notified to affected data subjects, through early detection and rapid response, you can obviate the need to notify affected customers and reduce the costs associated with notification. And also, should one of your privileged accounts become compromised, you may find yourself faced with a breach and an urgent need for an appropriate incident response.
All data security breaches will have to be centrally logged to ensure appropriate oversight in the types and frequency of confirmed incidents for management and reporting purposes, several different teams come together to follow an incident response policy after a security breach occurs in your enterprise. For the most part, given the growing reliance on external partners cloud providers, payroll processors and the like firms should also consider where vendor touchpoints exist and how or when those third parties will contribute to the breach response process.
Nearly half of all breaches involve a third party vendor or contractor, breaches involving lost or stolen laptops, computers or other mobile devices remain a constant and expensive threat. Unfortunately, too often, organizations avoid associating themselves with a breach response, when in reality, remaining connected to the breach resolution is paramount to preserving corporate reputation.
Want to check how your Data Breach Response Processes are performing? You don’t know what you don’t know. Find out with our Data Breach Response Self Assessment Toolkit: