646 words, 2.4 minutes read. By Gerard Blokdyk

Digital Workplace 1 big thing: Provide support and development to staff through performance management, coaching, training, motivation, and discipline.

The big picture: Clearly and proactively communicate infrastructure project progress and issues to stakeholders, especially related to the impact of changes in budget, project resources, scheduling, scope, and delivery.

Why it matters: Partner with the Digital Workplace Services and Infrastructure and Operations pillars to analyze baseline security and privacy of these platforms, develop recommendations for future roadmap, and achieve commitment for improvements.

How it works: Verify that your organization coordinates with Corporate Records to maintain compliance with record retention requirements for the collection, indexing, storage and retrieval of documents maps digital images project files.

Between the lines: Predict how Smart Office digital workplace markets are developing, help (internal) clients in selecting the right vendor and lead vendors in overall market positioning.

State of play: Act as the primary point of contact and coordination lead in response to (internal) customer facing enterprise wide IT service delivery and operational events.

Under the hood: Partner with CISO colleagues, Data Privacy Office, Digital Workplace Services, and Infrastructure and Operations to oversee and govern implementation of security and privacy roadmap.


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Go deeper: Lead IT strategic and operational planning to achieve organization goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization.

What we’re hearing: “Utilize digital marketing and technical expertise to forge solid relationships with (internal) client teams, partners, and executives to improve the IT/Business relationship., Systems Architect

On the flip side: Make sure your staff is working with internal data and analytics team, develops and maintains key qualitative and quantitative metrics to measure progress against enterprise strategic goals and success of related strategic initiatives.

Meanwhile: Partner deeply with Material IT and Security team members to evaluate, implement and run the right process and technology solutions for your Digital Workplace services/tools.

Be smart: Be sure your operation accomplishes critical work related to the conceptualization, design, documentation, and/or management of programs and/or projects that focus on the operational aspects of the task force.

What they’re saying: “Ensure you move fast and ship code to production continuously, relying on the leadership to increase productivity by removing obstacles and keeping processes lean., Senior Consultant

The bottom line: Lead IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization.

What’s next: Make sure the Digital Workplace (DWP) team is responsible for designing and implementing a connected digital involvement for employees which is easy to navigate and enables collaboration, knowledge sharing, and solving problems.

ICYMI: Design and own the products, processes and services that support the Digital Workplace technology, privacy and security needs in an effective, (internal) customer centric manner.

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