In charge of IT change management and maintains relevant service contracts, SLAs, and vendor relationships to deliver a high level of support and ensures timely deployment of software and firmware patches.

More Uses of the Disaster Recovery Business Continuity Toolkit:

  • Lead the identification, development and communication of new technology standards and best practices as appropriate.
  • Be certain that your organization assures that new or modified systems and programs are consistent with operating requirements and compatible with other interfacing systems.
  • Lead: review, recommend and oversee all vendors and managed service agreements for computing, telecommunications, it services, software and equipment.
  • Collaborate with business partners, software engineers, technology and operations leadership to align IT Service Management strategy and roadmap advances to the desired business outcomes.
  • Analyze system failures and work with other system support staff to identify corrective actions and implement changes as necessary to correct problems.
  • Secure that your organization plans, coordinate, and leads teams involved in system implementation, integration, quality assurance, testing, and conversion activities.
  • Manage work with development and production support teams to integrate, develop, refine and implement application architecture necessary.
  • Ensure your organization acts to assure integrity of data, proprietary information and related intellectual property through information security and access management.
  • Assure your organization leads the effort in developing secure architecture solutions as part of the design phase and implementation of projects and services.
  • Manage work with legal to breakdown investment management agreements and ensure operational requirements are met and fit the standard process.
  • Be certain that your organization directs and coordinates information systems activities to assure the uptime availability of systems and technologies commensurate with the needs of your organization.
  • Confirm your organization advises functional leaders and executives making strategic investments in applications, databases, technologies, systems, services, or processes as a result of architectural development.
  • Improve business processes and support critical business strategies by managing the development, implementation and maintenance of applications and data solutions.
  • Direct: research, select and implement suitable technology to streamline all internal operations and help optimize strategic benefits.
  • Establish: design, implement, and maintain the system administration program involving backups and preventive maintenance on applicable servers, workstations and enterprise software platforms.
  • Develop and maintain security and assess control on systems and network in collaboration with Security team to deliver projects, incident management needs and monitoring.
  • Ensure that the disaster recovery, business continuity, risk management and access controls needs of the facility are addressed.
  • Be certain that your organization serves as a credible expert advisor to executives on the appropriateness of current and future technologies based on the highest level of TCO, ROI, and strategic value to the business.
  • Ensure you lead critical troubleshooting efforts and provide direction for issues in conjunction with vendors and infrastructure environments.
  • Oversee technical initiatives to architect, design, engineer, and implement technical disaster recovery strategies and solutions.
  • Manage: coordination of ongoing review sessions with key stakeholders and overall program monitoring to ensure all policies and standards are maintained appropriately.
  • Confirm your organization ensures high uptime of the environment by performing routine system maintenance, and operates with continuous improvement mindset.
  • Determine capital investment parameters, priorities and risks for enterprise wide IT initiatives to maximize the return on investment.
  • Lead: plan, design, install and maintain enterprise network equipment, circuits and configurations, according to standards and procedures.
  • Provide it operations functions to offices for your organizations standard hardware, software, voice/data network and security solutions.

 

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