Lead projects to design and implement new and upgraded applications, system integrations, and automated solutions in support of the Engineering and Infrastructure teams.
More Uses of the DRaaS Toolkit:
- Initiate: monitor cloud infrastructure and respond to relevant alerts.
- Ensure infrastructure security compliance.
- Ensure you are respected by your peers, customers, and industry.
- Audit: work to ensure the effective capture of all relevant log data for analysis.
- Orchestrate: proactively manage and maintain all data protection and data integrity elements supporting the availability and resiliency of customer hosted data.
- Collaborate with cloud networking to ensure optimal storage fabric connectivity and performance.
- Support sales efforts by working cooperatively in conjunction with Sales Management and Channel Leaders.
- Identify, gather, analyze and automate responses to key performance metrics, logs, and alerts.
- Develop new customer offerings based on emerging technologies.
- Lead: vmware certified associate or higher.
- Ensure you cloud operations escalation engineer.
- Analyze customer issues through root cause analysis and problem management process.
- Escalate complex account issues to management for speedy resolution.
- Be central point of communication for project related matters.
- Ensure you are in tune with your customers, peers, industry trends and are receptive to what the market needs.
- Serve as a liaison between the business and technical teams at iland, gathering feedback from internal stakeholders while owning continuous improvement efforts.
- Perform root cause analysis for service interruption recovery and create preventative action plans.
- Analyze process flows and automation between applications and teams to identify trends, patterns, and opportunities to scale the business.
- Gather data on incidents, track that information, and prepare teams for internal and customer facing communications regarding incidents.
- Analyze data on customer environments to ensure consistency across platforms.
- Initiate: implement improvements, establish kpis for monitoring and performance metrics.
- Steer: professional level skills in designing, planning, installing, and operating data center switching and networking.
- Ensure high availability and performance for all services.
- Troubleshoot and communicate issues impacting the success of assigned projects.
- Lead: actively manage multiple projects at one time.