Save time, empower your teams and effectively upgrade your processes with access to this practical E-services Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any E-services related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

 

store.theartofservice.com/E-services-toolkit-best-practice-templates-step-by-step-work-plans-and-maturity-diagnostics/

 

The Toolkit contains the following practical and powerful enablers with new and updated E-services specific requirements:

STEP 1: Get your bearings

Start with…

  • The latest quick edition of the E-services Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals…

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 704 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which E-services improvements can be made.

Examples; 10 of the 704 standard requirements:

  1. What potential megatrends could make our business model obsolete?

  2. Are there any specific expectations or concerns about the E-services team, E-services itself?

  3. What does the ‘should be’ process map/design look like?

  4. What is the cost of poor quality as supported by the team’s analysis?

  5. Is reporting being used or needed?

  6. What is our formula for success in E-services ?

  7. In the past year, what have you done (or could you have done) to increase the accurate perception of this company/brand as ethical and honest?

  8. How do your measurements capture actionable E-services information for use in exceeding your customers expectations and securing your customers engagement?

  9. Are different versions of process maps needed to account for the different types of inputs?

  10. If we weren’t already in this business, would we enter it today? And if not, what are we going to do about it?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the E-services book in PDF containing 704 requirements, which criteria correspond to the criteria in…

Your E-services self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the E-services Self-Assessment and Scorecard you will develop a clear picture of which E-services areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough E-services Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage E-services projects with the 62 implementation resources:

  • 62 step-by-step E-services Project Management Form Templates covering over 6000 E-services project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Lessons Learned: Overall, how effective were the efforts to prepare you and your organization for the impact of the product/service of the E-services project?
  2. Procurement Audit: Is the procurement process organized the most appropriate way taking into consideration the amount of procurement?
  3. Procurement Management Plan: Are Vendor contract reports, reviews and visits conducted periodically?
  4. Earned Value Status: Verification is a process of ensuring that the developed system satisfies the stakeholders agreements and specifications; Are you building the product right? What do you verify?
  5. Planning Process Group: To what extent do the intervention objectives and strategies of the E-services project respond to the organizations plans?
  6. Activity Cost Estimates: What do you want to know about the stay to know if costs were inappropriately high or low?
  7. Contractor Status Report: What was the budget or estimated cost for your companys services?
  8. Cost Management Plan: Resources – How will human resources be scheduled during each phase of the E-services project?
  9. Activity Cost Estimates: How and when do you enter into E-services project Procurement Management?
  10. Variance Analysis: Are all CWBS elements specified for external reporting?

 
Step-by-step and complete E-services Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 E-services project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix

2.0 Planning Process Group:

  • 2.1 E-services project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 E-services project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 E-services project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 E-services project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 E-services project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any E-services project with this in-depth E-services Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose E-services projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in E-services and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’

This Toolkit empowers people to do just that – whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc… – they are the people who rule the future. They are the person who asks the right questions to make E-services investments work better.

This E-services All-Inclusive Toolkit enables You to be that person:

 

store.theartofservice.com/E-services-toolkit-best-practice-templates-step-by-step-work-plans-and-maturity-diagnostics/

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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