What is it?
What is needed for FFAVORS?
How do I obtain my ID?
What can go wrong?
Where can I get help?

What is it?
Eauthentication is the single sign-on solution used by USDA for all websites that involve transactions. One login ID and password can be used for multiple USDA web sights. If you also access the Web Based Supply Chain Management System (WBSCM), you can use the same eAuth ID now for FFAVORS.

What is needed for FFAVORS?
For non DLA staff, a level 1 eAuth ID is all that is needed. This will allow you to access the site and perform the tasks needed.
How do I obtain my ID?
When DLA adds new users to FFAVORS, an automated e-mail will be sent to the user. The email will step the user through the registration process.

Current users can obtain their ID and password at this link

This is a four step process.

Step 1: Level 1 Access Account Registration
Complete the information on the registration page

It is very important that the Last Name and the email address used here are exactly the same in FFAVORS.

User ID needs to be: 6 -20 Characters

Password is a challenge. It is required to be:
12 -24 characters
At least 1 upper case letter
At least 1 lower case letter
At least 1 number
At least 1 special character of
No spaces
No Dictionary words
Step 2: Level 1 Access Account Verification

Verify the information was entered correctly.

Use [Edit] to make changes

[Submit] will move to step 3
Step 3: Print Confirmation email

You will receive an email from either [email protected] or [email protected] to print for your records and will outline the final step

If not received within a few hours:

Check other folders such as SPAM, JUNK

If not found: CALL 1-800-457-3642

Activate Your USDA Account with Level 1 Access

Within the email, step 2 will allow you to Activate the ID through the link

Step 4: Account Activation

Your ID is ready to be used!!!!
What can go wrong?
Browser issues
User will see either the error message òServer Error in ò/Login’ Application’ or the login page will remain after clicking [Login]

FFAVORS requires Internet Explorer 7 or later.
If using Version 8 or 9, you need to run them in Compatibility mode

Login Failed
Most likely one of two problems
Step 1: ID and password not correct
Use the òForgot your User ID’ to verify
Use òForgot your Password?’ to reset
If still issue, try step 2
Step 2: eAuth account issue
From Login page, click the òUpdate your Account;’ link
Try ID and password
If successful, need to contact eAuth Help desk and request they migrate your ID to the ID Minder system
If not, let your DLA account rep know so we can trouble shoot
Login Failure òNo match of eAuth last name and email address was found in FFAVORS’

Verify what was used to create the eAuth ID and then Contact your FFAVORS account rep to verify or email [email protected]?subject=FFAVORS Web the issue. Once both systems are brought in alignment, user will gain access.
Where can I get help?
At the FFAVORS site (www.fns.usda.gov/fdd/ffavors.htm)

DLA Help Desk (paamagic[email protected]?subject=FFAVORS Web )

FNS Help Desk ([email protected])

Eauth Help Desk: 1-800-457-3642

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