Collect and support customer inquiries in an expeditious manner, enforce and update building standards, identify facility and control system deficiencies and recommend upgrades to enhance equipment reliability, overall safety and security.

More Uses of the Facility management Toolkit:

  • Establish that your organization makes routine contacts with other departmental employees and the general public in connection with office operations.
  • Ensure client satisfaction with delivery of Facility management services and provide support in monitoring and increasing customer satisfaction.
  • Arrange that your organization leads assigned facilitys Management Method efforts by functioning as your organization partner with each Method Pillar.
  • Ensure adherence to pertinent regulatory requirements and to departmental policies, practices and procedures SOPs, safety procedures and biosafety protocols.
  • Establish that your organization analyzes problem areas in building operations and Facility management to revise and implement improved procedures.
  • Identify: conduct routine facility inspections, collect information on equipment and systems and document information in a consolidated database.
  • Collect and quantify detailed facility assessment information per location, identify immediate replacement and repair actions and prepare budget estimates to capitalize aging equipment.
  • Be accountable for establishing process performance metrics; tracking, analyzing, and reporting performance in terms of quality, safety, costs and Customer Satisfaction.
  • Manage work with suppliers, architects, designers, building owners, Facility management and general contractors to choose products that fit budget.
  • Manage work with safety and Facility management team to develop and deliver function specific training and ensure all employees are appropriately trained.
  • Confirm your organization identifies and recommends improvements in divisional and departmental operations to ensure functions are efficient and cost effective.
  • Confirm your organization organizes daily work routine; establishes priorities for the completion of work in accordance with facility needs.
  • Be accountable for the day to day operations, adhering to standard operating procedures, service level agreements, procurement, and Facility management.
  • Govern: plan, organize, and direct the activities of Facility management, maintenance, construction, and modification projects ensuring that such activities comply with legal and regulatory requirements and meets customer needs.
  • Communicate and maintain relationships with the sales team to drive increased engagement with your department by using your services.
  • Direct: from building maintenance to janitorial services, you are your one source for comprehensive Facility management services and cost savings.
  • Supervise the cashing handling practices and ensure necessary communications to the corporate finance department.
  • Establish that your organization oversees management team practices on employee selection, training, and control, and assures that all supervised employees comply with the appropriate policies and procedures.
  • Interact with local health and safety inspectors during inspection surveys or implementing health or safety programs.
  • Manage work with vendors and contractors to represent the maintenance and Facility management interests of your organization.
  • Warrant that your organization communicates frequently with customers, employees, vendors and contractors to develop and maintain effective relationships.
  • Identify, purchase and maintain inventory of supplies, equipment and parts for housekeeping, maintenance and grounds.
  • Be accountable for understanding the contract terms and conditions and Customer expectations at a detailed level and taking ownership for outcomes.
  • Be accountable for working closely with the Customer to ensure alignment with contract requirements and facility operational policies.
  • Manage knowledge and mastery of commercial/industrial practices, competitive sourcing, performance based procedures, and market conditions applicable to program and technical requirements.


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