The ITIL® Foundations course is for those people who wish to gain a fundamental understanding of the IT Infrastructure Library (ITIL®). ITIL® is globally recognized as the de-facto world’s best practice in IT Service Management. Participants may have no previous experience or exposure to IT Service Management or ITIL®. The three-day course is another action learning event, with lots of exercises and discussion.
Class size for this program:
minimum of 6 participants, maximum of 16 participants.