The Service Manager program moves beyond the theory of ITIL®® and looks at the implementation challenges and rewards.
The ITIL®® Service Manager Fast Track program is so much more than a program to teach the ITIL®® theory. In fact part of the assumed prior knowledge before joining this program is a thorough understanding of the ITIL®® concepts and fundamentals.
In all aspects of management there are many more ways to fail than there are to succeed. It is the internal motivation of leaders that drives the desire to make improvements and persevere when the going gets tough.
Follow this link to download the course brochure as PDF file
This ITIL report evaluates technologies and applications in terms of their business impact, adoption rate and maturity level to help users decide where and when to invest. The Predictive Analytics Scores below – ordered Read more…