Have you ever encountered a time during your student life wherein you have submitted a written report to your professor, only to find out that there are a lot of corrections on it? He then advised you to revise it to get a passing mark. Or are you in a middle of a stressful day and your boss went to your office and said I want you to recheck this document and I need it ASAP?? These are indeed situations that most people do not want to be in. Repetition of work is a very daunting task, not to mention the effort that you have to exert and time that you have to work on just to finish a revision of work.

In configuration management, on the other hand, there is a different story behind work revision. It is actually of advantage to make revisions out of an original plan to make some improvements or enhancements to the service being provided or product being worked on. In addition, there may be unexpected circumstances wherein the original program may have bugs on it, causing its inability to operate perfectly. Revisions can then be further studied to check in which part of the CM process caused the bug or error to come out.

Revision control system is the unit responsible for managing multiple revisions of the same data or information. Revision numbers are being used to differentiate the tag of an original program to its different revisions. Configuration management revision control tools can be found in several applications like word processors, spreadsheets and other management systems, depending on the product that the team is currently working on.

A flow chart is a visual representation of the sequence of steps or procedures on how a certain process was made to create a product. It acts like a working map on how you have come up with a final result. A typical flow chart may have different symbols such as arrows, ovals, rectangles, squares or parallelograms, depending on the process being presented. In addition, creating a flow chart is also one of the first few activities for process improvement.

For configuration management, a process flow chart, specifically the services process flow chart, is more applicable to represent the series of activities done or techniques used in the development lifecycle of a certain system. These activities or techniques act as guides and are used to achieve successful implementation of the process. A flow chart is commonly used in presentations wherein the audience can visualize the content better than by just merely reading a hand out or listening to the speaker. Flow charts also facilitate effective communication and team work since everyone who is working on the project will have an idea as to how the process was done. It also helps identify operations that should be eliminated in the process while still ensuring the quality of product being produced.

Indeed, it would be very tedious to manually enter the symbols and create a services process flow chart. However, there are a lot of tools developed to make flow charts easier and faster. One example is the EDraw Flow Chart Software that can be downloaded online for only US $49.95 (for one license only). For more information, please visit:   http://www.edrawsoft.com/Process-Flowcharts.php

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