Assure your organization analyzes architectural requirements, and designs/implements infrastructure and systems that allow enablement of specific capabilities, solutions, or preventative/remediation controls to protect sensitive data and systems in accordance with industry standards and governance/compliance requirements.

More Uses of the GLBA Toolkit:

  • Control: design implement and maintain security infrastructure and systems that integrate capabilities and technologies to address identified risks and enable strategic and/or tactical IT solutions that enable the business.
  • Establish that your organization complies; monitors for suspicious account activity and takes necessary action to mitigate risk to protect your organization and your customers from potential loss.
  • Confirm your planning complies; partners with sales management to organize the day to day operations strategy and ensures desired penetration and contact rates are achieved.
  • Identify: conduct business impact analysis and risk assessments to develop, test and implement your organization continuity plan and information security program for clients.
  • Ensure you establish; lead with expertise in IT internal controls and applicability with regards to financial reporting and information systems support processes.
  • Ensure you research; lead the customers, third parties, and other internal departments and organizations to facilitate information security risk analysis and risk management processes and identify acceptable residual risk levels.
  • Support the chief information security officers in delivering customer deliverables around security program and supporting documentation and deliverables.
  • Develop and execute privacy test plans, continually validating and improving test designs while also identifying new opportunities to execute testing.
  • Be accountable for supporting the development of project plans and aggregate and document business requirements to support Cybersecurity objectives.
  • Provide trend reporting and metrics on customer service performance, and take ultimate accountability for the achievement of goals set forth by management.
  • Confirm your organization protects confidential customer information and ensures that customer identity is always certain, in compliance with Call Center work procedures.
  • Identify internal IT controls, assess design and operational effectiveness, determine risk exposures and develop remediation plans.
  • Be accountable for working closely with customer service and business development department to respond to collection concerns with existing and potential clients.
  • Arrange that your strategy prepares a relationship plan and calling schedule for each client or prospective client in conjunction with strategic business development program.
  • Maintain and upgrade existing technology deployments to add capacity, improve resiliency, increase performance, and strengthen security.
  • Interpret privacy requirements, legal regulations and industry best practices, and identify relevant impact to business and technology initiatives.
  • Be certain that your planning develops security education and training for internal and external stakeholders, promoting security awareness throughout your organization.
  • Establish: review internal and external security and technical test reports audit, vulnerability and penetration test results, business resiliency Plans, etc.
  • Coordinate with stakeholders in various departments throughout your organization to obtain policies and procedures that govern individual areas, utilizing risk data to identify operational weaknesses.
  • Identify: conduct information technology audits consisting of general computer, technical, physical and administrative controls around information technology.
  • Systematize: technical, application, data, and mobile to determine effectiveness of security infrastructure/systems/products and to create action plans that remediate identified risks.
  • Head: implement a testing and monitoring program to determine the adequacy and effectiveness of compliance controls and develop periodic reporting on the test results.
  • Ensure you join; lead cross functional collaboration of activities built upon Privacy requirements and focused on delivering effective business and technology results.
  • Methodize: strategically analyze each clients needs in great detail in order to design, present, and demonstrate the appropriate information security solutions throughout the sales cycle.
  • Confirm your group assess applications, systems and business processes and identify privacy issues while designing solutions for any existing gaps to ensure privacy policies, practices and customer expectations are met.
  • Identify regulatory issues, evaluate risk implications, and draw the appropriate conclusions to best communicate results with the line of business.
  • Support customer technical issues, facilitating the process from initial contact through troubleshooting, issue resolution, and customer follow up.
  • Warrant that your venture creates and analyzes contact center performance reports for individuals and team to reflect contact rates, performance standards, and Compliance standards.
  • Develop and maintain compliance policies, procedures, standards, and training materials; disseminate relevant compliance resources to appropriate staff.
  • Perform monitoring and testing of assigned compliance risks, procedures and controls in support of the Compliance Departments annual work plan and monitoring and testing schedule.

 

Categories: Articles