Global Knowledge ITIL Foundation : I was looking for additional materials to supplement my ITIL training when I found the Art of Service ITIL Study Guide Book online. I purchased the book and ran through the online course over a two week time period. I read the book twice reviewing my problem areas. I passed the ITIL foundations with an 85% (good for me since I don’t usually test all that well). I found the Art of Service’s book and online course to be the best method of training that I used (I used another online training course and a different training book as well). The Art of Service book was well worth my $85 investment.
C. Loringer (Pennsylvania)
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About The Art of Service – learn more about Global Knowledge ITIL Foundation
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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