Own post sales customer relationships with key account stakeholders to drive valuable partnerships through account management activity, identifying opportunities for continued growth.

  • Contribute to monitoring and brainstorming around the Blockchain space for new and popular content.
  • Drive sales from marketing channels identify and qualify opportunities from marketing driven leads.
  • Drive contract negotiations and ensure an efficient process is delivered for the clients.
  • Manage your organizations internal communications channels and distribute content as per strategy.
  • Gather and share feedback to internal teams for continuous improvement of your programs and product.
  • Ensure you take a long term perspective on code and know how to strike a balance between practical and pristine.
  • Drive continuous improvement initiatives and collaborate with Product Owners, Engineering Managers and teams towards greater outcomes.
  • Be accountable for leveraging your detail orientation enables you to oversee plans to shape the delivery of a work product and drive large project teams across the finish line.
  • Ensure all of your solutions are fully web based, offered as a service, and based on a modern technology stack.
  • Make sure that your operation complies; always working to improve abilities, develop new skills and grow in role, rather than just fall back on natural talent.
  • Gain a deep level of product knowledge and partner closely with product and engineering teams to identify product gaps and place new features and products on the roadmap.
  • Lead all phases of the software development lifecycle as part of a Scrum team.
  • Ensure you raise; build meaningful and trustful customer relationships through your results driven approach and CX programs.
  • Capture, analyze, and share relevant development insights with the product and engineering teams.
  • Manage work with project management and Scrum master to continuously groom the product backlog.
  • Be accountable for managing and leading Cloud Data transformation and modernization programs, Agile delivery.
  • Communicate with technical and non technical groups regularly as part of product/project support.
  • Be your clients trusted advisor on subjects pertaining digital analytics (organization around data, digital ecosystem, CRO methodologies).
  • Analyze complex business problems using data from customers, end users, partners, and internal sources.
  • Ensure you keep updated with industry trends and can suggest workarounds, investigations so the team can be adaptive as opposed to reactive to trends.
  • Perform quantitative analysis on features performance and find opportunities for optimization.
  • Ensure you live for figuring out how a new platform work often stress testing its features and advocating for potential new features you think would add additional value.

 

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