We get this question on a regular basis – and for good reason. We have many different Self Assessment Guide Toolkits on a range of topics.

Let’s lift the veil and give you a behind the scenes view of how we came up with the idea of the Self Assessment Guide Toolkits and what this means for you as a user of the toolkits.

The Art of Service has been an Australian based consultancy firm since 2000, founded by professionals who had their own management consultancy careers starting from the early 1990s.

Our 30 year experience taught us the value and impact of questions. We’ve also experienced first hand how daunting it is to look at an empty piece of paper or an empty screen, trying to come up with questions that start a meaningful and valuable conversation on a particular topic.

Knowing this, it only made sense that we started to create a database with a canon of questions that get the conversation going, irrespective of the topic at hand. There are always these ‘golden nuggets’, these ‘gems’ – the questions that nobody really asks but are so important and poignant in various situations. These are the questions we have been using in our own client engagements, our consultancy briefs and process health checks.

In 2018 we wanted to create a product that would help our clients to utilize the power of a consultancy service without having to engage a consultant.

When we dug deeper on what the biggest value add is of a consultancy engagement, it all came down to the questions (again).

We were trying to find a way to bring our question based approach to a larger audience. Those questions now form the basis of our Self Assessment Guide Toolkits.

How can you get the Self Assessment Toolkits?

The Art of Service is based in Australia, which limits the amount of people and clients we can personally connect with due to distance and population. To help us reach as many people as possible we have been offering online eLearning and digital consultancy products since 2002. Therefore, the most obvious way to offer our Self Assessment Toolkits to the (English speaking) world is to turn them into books. Books can be sold online with an instant global reach.

So that’s what we did. Our preferred delivery mechanism for our Self Assessment Guide Toolkits is by offering them in a book format. Every client has the opportunity to contact us directly to request additional resources, more questions and project management templates. We wouldn’t be able to put everything in our books as that would make them way too big. Just send in your proof of purchase via email and we will give you access to the full set of resources that belongs to the Self Assessment Toolkit.