How To Get ITIL V3 Foundation Certification : I tried studying for V2 and found the material (another author – NOT this one) to be so dense I couldn’t get through it. This one by contrast IS QUITE GOOD! I actually like studying the material in the book. The online course is a good enhancement. Well said and I enjoy the Aussie accent 😉 These guys do a great job… Suggest someone else edit the text there are minor glitches but nothing serious.
Marilyn M. Fritz (Pennsylvania)
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